Kennel Master
1 week ago
Topanga, United States
Royal Dog Academy
Full time
$20 - $25
Kennel ManagerJob Summary:
We are seeking an experienced and passionate Kennel Manager to join our team at our prestigious dog resort. As the Kennel Manager, you will play a pivotal role in ensuring the well-being and comfort of our canine guests, while leading a team of dedicated kennel staff. Your primary responsibilities will revolve around overseeing daily operations, maintaining a safe and clean environment, and delivering exceptional care to our furry guests and their owners.
Responsibilities:Kennel Operations Management:
- Supervise the day-to-day operations of the kennel, ensuring smooth functioning and adherence to established protocols and standards.
- Maintain a high level of cleanliness and sanitation throughout the kennel facilities, including kennel runs, play areas, and common spaces.
- Develop and implement efficient scheduling for staff to ensure proper coverage and excellent service at all times.
Canine Care and Wellness:
- Oversee and participate in the feeding, grooming, and exercise routines of all dogs, ensuring their individual needs are met.
- Monitor the health and behavior of canine guests, promptly addressing any issues or concerns and coordinating with veterinarians if necessary.
- Administer medications and follow prescribed treatments accurately and responsibly.
Customer Relations:
- Interact with dog owners and guests, providing exceptional customer service and addressing any inquiries or special requests.
- Ensure that check-in and check-out procedures are efficient, friendly, and organized.
Team Leadership:
- Recruit, train, and mentor kennel staff, fostering a positive work environment that promotes teamwork and dedication to excellent animal care.
- Conduct regular performance evaluations, provide constructive feedback, and implement training programs to enhance staff knowledge and skills.
Safety and Security:
- Implement and enforce safety protocols to guarantee the well-being of both dogs and staff members.
- Respond to emergencies promptly, remaining calm and composed during critical situations.
- Facility Maintenance:
- Collaborate with maintenance staff to ensure that the kennel facilities are in excellent condition at all times.
- Identify any maintenance or repair needs and report them to the appropriate personnel.
Requirements:
- Proven experience as a kennel manager or similar role, preferably in a dog resort or boarding facility.
- In-depth knowledge of dog behavior, breeds, and care practices.
- Excellent leadership and communication skills to effectively manage a team and interact with customers.
- Strong organizational and multitasking abilities to handle multiple responsibilities efficiently.
- Ability to work in a fast-paced, dynamic environment with a passion for delivering top-notch customer service and animal care.
- Flexibility to work weekends, holidays, and occasional extended hours.
- High school diploma or equivalent; additional qualifications in animal science or related fields are a plus.
If you are a dedicated and compassionate individual who enjoys working with dogs and leading a team, and you are committed to providing exceptional care, we invite you to apply for the Kennel Manager position at our dog resort. Come join our team and make a positive impact on the lives of our beloved furry guests