Chief Claim Specialist

2 weeks ago

Atlanta, Georgia, United States RSUI Full time

RSUI is searching for a Chief Claim Specialist to join the Excess unit of our Atlanta Claims department Working with strong technical expertise and limited supervision, the Chief Claim Specialist effectively manages a caseload of Excess/Umbrella/Complex/Major Case claims in areas including product, transportation, premises, environmental, chemical exposure, construction defect and other complex claims.

As RSUI is a highly collaborative work environment with a specialized area of industry focus, in-person interaction, team meetings, and other activities, like mediations, trials, etc. will require an in-person presence. Building deep and respectful relationships is a key component of RSUI's culture, and doing so is accomplished, in part, through engaging in meaningful in-person dialogue and making personal connections. This position will work RSUI's hybrid work schedule, which requires three days weekly in the office.

What can you expect if you join our team? Our collaborative culture, competitive compensation, professional development opportunities, and supportive leadership are just some of perks we're proud to offer. Interested and qualified applicants, we welcome you to apply

RESPONSIBILITIES:

  • Handles a designated segment of serious, complex, highly valued claims exposures reported to the claims unit.
  • Works collaboratively with the Unit Leader to plan and execute investigation, settlement negotiations, or sustain an appropriate denial governed by company guidelines.
  • Provides reporting on files to the Unit Leader and/or Sr. Management, as appropriate, recommending and/or confirming reserves, plan of action, and current evaluation as required.
  • Collaborates and shares ideas in dynamic, highly specialized working environment.
  • Attends business related functions, such as team meetings, mediations, trials, company events, etc.
  • Exhibits integrity and trust.
  • In area of specialization, handles policy interpretation, coverage issues, statutes and state regulations, litigation management, conducting and guiding investigations, adjustments, file documentation, case negotiation and settlement and strategies.
  • Other duties as assigned.

QUALIFICATIONS:

  • JD strongly preferred, college degree or equivalent industry experience required.
  • 10 years of claims experience within Excess line, or specialty experience including relevant legal/attorney work.
  • Excellent oral and written communication skills required (telephone, email and interpersonal).
  • Adjuster's licensed required or readily obtainable.
  • Advanced interpersonal skills necessary to effectively communicate with all levels of internal and external company contacts, vendors, customers, etc.
  • Possesses an excellent in-depth, working knowledge in area of specialization including policy interpretation, coverage issue identification, statutes and state regulations, litigation management, and possesses excellent skills conducting and guiding investigations, adjustments, file documentation, case negotiation and settlement steps and strategies.
  • Superior customer service orientation and strong work ethic are critical.
  • Working knowledge of Microsoft Office Products (Outlook, Word and Excel).

RSUI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type on the basis of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, marital status, amnesty, genetic characteristics or genetic information, pregnancy or childbirth, veteran status, and any other characteristic protected by applicable Federal, state, and local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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