Referral Coordinator

2 months ago

Apopka, Florida, United States AdventHealth Full time

All the benefits and perks you need for you and your family:

  • Benefits from Day One
  • Paid Days Off from Day One
  • Career Development
  • Whole Person Wellbeing Resources
  • Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind, and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Monday-Friday

Shift : 8:00 am - 5:00 pm

Location : 201 N. Park Ave, Ste. 200, Apopka, Fl 32703

The community you'll be caring for:

  • Join a team that provides exceptional patient-based care.
  • Collaborative teams that work together for a common goal
  • Compassionate and supportive leaders ensure work life balance for team members and providers without compromising patient care.

The role you'll contribute:

The Referral Coordinator is responsible for receiving referral requests, obtaining physician approval, processing medical records requests pertaining to referrals and processing the referral. Schedules appointments with the referral when necessary. Serves as liaison between patient and medical support staff with regards to referrals.

The value you'll bring to the team:

  • Takes accurate and legible messages, which include time, date and initials.
  • Answers non-clinical questions for patients and family members and routes all other calls correctly.
  • Understands guidelines for and appropriately uses the telephone system.
  • Obtains physician approval for referrals and hospital admissions.
  • Contacts insurance company for referral number or pre-certification/authorization.
  • Schedules hospital admissions, outpatient procedures/tests and notifies patient of appointment and referral number the same day it is obtained.

Qualifications

The expertise and experiences you'll need to succeed:

Minimum qualifications:


• High school graduate or equivalent.


• Experience with computers is required.


• Knowledge of business office procedures.


• Ability to type 40 words per minute accurately.

Preferred experience:


• 1 year of medical office front desk experience


• Experience obtaining patient insurance information and authorizations

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