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Deal Desk Contractor

5 months ago

Remote, Oregon, United States Instructure Full time

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their educations and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that is where you come in:

As a Deal Desk Contractor at Instructure, you will be a trusted member of the Deal Desk team, working on the integration of deals in Instructure's Salesforce & Salesforce CPQ instance.

To be successful in this role, you must be a highly organized and detail-oriented individual with an understanding of Salesforce system requirements. You should have excellent communication skills and the ability to accurately follow guidelines while thinking of solutions to improve process flow.

What you will be doing:

  • Ensuring data integrity standards are maintained for opportunities in stages from 'quote to close.'
  • Work with Finance, Accounting, and RevOps to ensure our quota is both accurate and consistent between Salesforce and our backend financial system.
  • Be accountable for flawless execution of Opportunity/Quote creation from our acquired company into Instructure's Salesforce instance.
  • Meet established SLAs for entering and auditing deals while ensuring proper process, paperwork, and other required information is followed and is accurate.
  • Identify opportunities to enhance and streamline systems and processes (e.g., bugs and gaps) and work with Deal Desk management to have them fixed.

Here's what you will need to know/have:

  • Undergraduate Degree in Business, Finance, Accounting, Economics, or relative field experience.
  • Some experience working in Operations.
  • Preferred related experience in a SaaS or high-tech company.
  • Ability to multi-task and prioritize.
  • Salesforce or other CRM experience.
  • Ability to multi-task.
  • Effective communication and people skills.

We've always believed in hiring the most awesome people and treating them right. We know that the more diverse we are, the more diverse our ideas will be and when we openly welcome those ideas, our environment is better and our business is stronger.

At Instructure we participate in E-Verify and yes, in case you didn't catch it from the above, we are an Equal Opportunity Employer.

All Instructure employees are required to successfully pass a background check upon being hired.