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usher - arena

4 months ago

New York, New York, United States Seminole Gaming & Hard Rock Full time
  • Continually exceed guest expectations for service and satisfaction in all areas of the event experience
  • Have a thorough knowledge of all seat locations, concessions, restrooms, Merchandising, and all other pertinent areas within HRL
  • Greet guests and scan tickets and / or escorts guests to their proper assigned seats
  • Acknowledges all guest related issues and reports to Supervisor
  • Maintains a clean, safe, & healthy work environment while enforcing all of HRL policies and procedures
  • Perform other duties as assigned.
  • Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
  • Demonstrate actions and behaviors that reinforce the Company's Mission and Values.
  • Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
  • Employee must stand during entire shift
  • Occasionally must walk on stairs

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