Digital Media Administrator

3 weeks ago

Albuquerque, New Mexico, United States Amentum Full time

Amentum is currently seeking a Digital Media Administrator to support an IT Managed Services program in Albuquerque, New Mexico. The overall program includes a 500+ work force performing Enterprise IT support, Service Desk, and Telecommunications support across multiple facilities and locations, for classified and unclassified telecommunications and information technology (IT) systems.

You will be a part of a team that

As a member of the team, you will:

  • The ideal candidate will coordinate schedules and manage incoming customer requests to fulfill customer demands for both live streaming setup and media imports into content libraries.
  • Assist clients in understanding the services and technologies required for their needs.
  • Serve as the primary customer interface, regularly monitoring the customer helpline and entity email for service requests, managing client communication, and overseeing content in multiple streaming libraries.
  • Assist with the production of live streaming and video recording events, which would involve basic operation of video equipment.

Minimum Qualifications:

  • Must have a High School degree and 2 years of experience OR equivalent.
  • Related experience can be substituted for relevant education and vice versa.
  • Must be able to obtain and maintain a TOP SECRET (TS) or DOE Q Government Clearance. Note: US Citizenship is required to obtain a TOP SECRET (TS) or DOE Q Clearance.
  • Demonstrated experience with administrative tasks and office environments.
  • The ability to provide exceptional customer service and cultivate relationships across diverse organizational levels.
  • Familiarity with and proficiency in general administrative services and activities.
  • Proficiency in MS Office applications, with demonstrated experience.
  • Demonstrated ability to organize, prioritize, and successfully complete on multiple tasks with competing deadlines.
  • Experience collaborating with technical and non-technical staff.
  • Capable of working independently or as part of a team.

Preferred Qualifications:

  • Previous content management experience, preferably with Mediasite platform.
  • Basic proficiency with various video equipment and minimal video production skills. Awareness of project management principles.
  • Background in library science or traditional content management, providing them with the necessary expertise for effective management of digital assets.

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran's status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.

Labor Law Posters

EEO including Disability/Protected Veterans

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