Call Center Representative

2 weeks ago


Somerville, Massachusetts, United States Motion Recruitment Full time

Our client, a hospital in Boston, is looking for a Call Center Representative to their team in Somerville, MA



Contract: 6-9 months (possible extension or conversion if right candidate)



*ONSITE*



ROTATING BI-WEEKLY SHIFT

Week 1: Mon-Fri 11a-730p

Week 2: Tues-Sat 11a-730p



OR

Week 1: Mon-Fri 730a-4p

Week 2: Tues-Sat 730a-4p

What You Will Be Doing

  • Manages incoming and outgoing calls in an expedient, efficient and courteous manner using the prescribed phraseology
  • Processes requests for paging and retrieval of pages efficiently and accurately. Changes the current paging status as requested by the holder of the pager
  • Issues new, replacement and loaner pagers as well as returns and deletes pagers from the Mass General Brigham paging system including updates to the telephone directory and paging databases
  • Understands the various "codes" and the procedures for their activation. "Codes" include: medical, fire, internal and external disasters, and other emergencies, often of a life-threatening nature.
  • Responds to all telephone inquiries for patient information which may include handling confidential information.
    Required Skills & Experience
    • Capable of multi-tasking and toggling between multiple screens and software solutions
    • Good interpersonal and telephone skills
    • Ability to thrive in a fast-paced healthcare environment
    • Able to work independently and be highly motivated.
    • Excellent spelling and grammar skills. Must be able to read, write and speak in English fluently.
      Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.


  • Somerville, Massachusetts, United States Mass General Brigham Health Plan Full time

    Mass General Brigham Health Plan is an exciting place to be within the healthcare industry. As a member of Mass General Brigham, we are on the forefront of transformation with one of the world's leading integrated healthcare systems. Together, we are providing our members with innovative solutions centered on their health needs to expand access to seamless...


  • Somerville, Massachusetts, United States Mass General Brigham Full time

    About UsAs a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and...


  • Somerville, Massachusetts, United States Mass General Brigham Full time

    About UsAs a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and...


  • Somerville, Massachusetts, United States Mass General Brigham Full time

    About UsAs a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and...


  • Somerville, Massachusetts, United States Mass General Brigham Community Physicians Full time

    The community division of Mass General Brigham is expanding Full-time and part-time Primary Care positions are available at our busy, well-established, outpatient practices throughout Massachusetts and Southern New Hampshire. We are dedicated to cultivating a supportive environment that promotes a healthy work-life balance for our physicians.Here are some...


  • Somerville, Massachusetts, United States Mass General Brigham Community Physicians Full time

    The community division of Mass General Brigham is expanding Full-time and part-time Primary Care positions are available at our busy, well-established, outpatient practices throughout Massachusetts and Southern New Hampshire. We are dedicated to cultivating a supportive environment that promotes a healthy work-life balance for our physicians.Here are some...

  • Robotic Technician

    6 days ago


    Somerville, Massachusetts, United States Spyce Full time

    We are looking for a Hardware Technician to help support our growth from our second restaurant, to our third, to our tenth and beyond. Did you just graduate high school with a technical degree? Do you have a few years of hands-on experience in repair or general maintenance, HVAC, auto repair, and are looking for your next exciting opportunity? This is an...


  • Somerville, Massachusetts, United States Goodyear Full time

    Goodyear. More Driven. IMMEDIATELY HIRING – APPLY TODAYAre you ready to Build a Better Future? If you are looking for more than a job begin your career with the tire and auto service innovation leader with over 120 years of experience Details: Full Time Employment Payrate - $30-35/hrWork Location: 1 Bow St, Somerville, MA Shift Information: 3rd Shift....


  • Somerville, Massachusetts, United States Mass General Brigham Full time

    About UsAs a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and...


  • Somerville, Massachusetts, United States Goodyear Full time

    Goodyear. More Driven. APPLY TODAY Experience isn't required for this position. You will be trained in any skills required. We encourage you to allow us to invest in your success as you invest in ours. Start your career with us today. Starting pay for the market: $ $20.00/hr With a $1 Shift Differential Work Location: 1 Bow St Somerville, MA Shift...


  • Somerville, Massachusetts, United States Mass General Brigham Community Physicians Full time

    Mass General Brigham is expanding our Home Hospital program and seeking physicians interested in delivering exceptional and innovative patient care. This is a hybrid work model serving patients throughout greater Boston. Full-time and part-time opportunities are available.Our physicians practice as part of an interdisciplinary team filled with both passion...


  • Somerville, Massachusetts, United States RWJBarnabas Health Full time

    RWJBarnabas Health is currently seeking a General Neurologist with EEG training for employment with RWJ University Hospital Somerset in Somerville, NJ. The position includes inpatient and outpatient responsibilities and the chance to join a thriving practice with shared call group. Inpatient work will be conducted at RWJ University Hospital Somerset, a...


  • Somerville, Massachusetts, United States Mass General Brigham Health Plan Full time

    Mass General Brigham Health Plan is an exciting place to be within the healthcare industry. As a member of Mass General Brigham, we are on the forefront of transformation with one of the world's leading integrated healthcare systems. Together, we are providing our members with innovative solutions centered on their health needs to expand access to seamless...


  • Somerville, Massachusetts, United States Cambridge Health Alliance Full time

    The Department of Obstetrics and Gynecology at Cambridge Health Alliance is recruiting a full time Ob/Gyn physician to join our team. At CHA, we provide a full spectrum of gynecological, obstetric, maternity and reproductive health care services to our growing patient population in Cambridge, Somervlle and Boston's metro North region. CHA is a nationally...


  • Somerville, Massachusetts, United States Mass General Brigham Full time

    Role Overview:Administrative and clerical activities supporting the PTAC nursing, case management, and bed planning departments along with PTAC leadershipCoordinates and supports various meetings including booking conference rooms and taking meeting minutesKeeping teams site and documents up to date and consistent with MGB standards Orders, receives, and...

  • Executive Assistant

    4 days ago


    Somerville, Massachusetts, United States Mass General Brigham Health Plan Full time

    Mass General Brigham Health Plan is an exciting place to be within the healthcare industry. As a member of Mass General Brigham, we are on the forefront of transformation with one of the world's leading integrated healthcare systems. Together, we are providing our members with innovative solutions centered on their health needs to expand access to seamless...


  • Somerville, Massachusetts, United States Mass General Brigham Health Plan Full time

    Mass General Brigham Health Plan is an exciting place to be within the healthcare industry. As a member of Mass General Brigham, we are on the forefront of transformation with one of the world's leading integrated healthcare systems. Together, we are providing our members with innovative solutions centered on their health needs to expand access to seamless...


  • Somerville, Massachusetts, United States Goodyear Full time

    Goodyear. More Driven. APPLY TODAY Experience isn't required for this position. You will be trained in any skills required. We encourage you to allow us to invest in your success as you invest in ours. Start your career with us today. Starting pay for the market: $ $20.00/hr With a $1 Shift Differential Work Location: 1 Bow St Somerville, MA Shift...


  • Somerville, Massachusetts, United States tapwage Full time

    Goodyear. More Driven.IMMEDIATELY HIRING – APPLY TODAYGoodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and...


  • Somerville, Massachusetts, United States Motorola Solutions Full time

    Company OverviewAt Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part...