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Member Experience Associate

3 months ago

Orem, Utah, United States AAA Full time

We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

Our Member Experience Associates are motivated, forward thinking, problem solvers who can wow our Members with their personalities, while critically thinking of unique, member-oriented solutions. At AAA, our purpose is to serve our Members by providing outstanding experiences and ensuring they are covered for life's unexpected events.

AAA Member Experience Associates receive:

  • Competitive starting pay - $21/hourly PLUS commission
  • Growth & Development - Opportunities to achieve yearly raises and paths for career advancement
  • Comprehensive Benefits - 401K with 6% match; paid time off accrual starting Day 1; health, dental, & vision insurance – coverage starting the following month (no probationary period), and more
  • Work/life balance - We offer a great full-time schedule, perfect for those who enjoy their evenings, weekends, and holidays off Our branch is open Monday-Friday, 9 AM – 6 PM, with nine paid holidays off a year

What you will do:

  • Assist AAA Member needs including: DMV, cashiering, auto travel, notary, and insurance sales support
  • Actively promotes AAA products and services to achieve goals
  • Provide excellent customer service and maintain retention
  • Be an effective communicator, both written and verbal

What you will need:

  • Excellent multitasking and computer skills
  • Accuracy and comfort handling money, making change, and balancing a cash drawer
  • Successful completion of criminal, education, and employment background screen
  • Bonding and fingerprinting and P&C Licensing may be required
  • High school diploma/GED and valid Driver's License

What we offer:

  • 17 days of paid time-off within your first year
  • 24 hours of Paid Volunteer Time annually
  • 401(K) saving plan with company match up to 6%
  • Medical, Dental, Vision insurance
  • Tuition Reimbursement
  • Wellness program and more

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