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Private Fund Services Associate
4 months ago
The Private Fund Service Associate - supports Distribution and Relationship Management to service Institutional and High Net Worth clients investing in Nuveen's alternative private funds. Under supervision, the Associate will focus on satisfying incoming client inquiries and reporting obligations while utilizing independent thought and discretion to solution. This role collaborates closely with teams across the enterprise to deliver an outstanding client experience.
Key Responsibilities and Duties
- Maintain first-class client service, always seeking ways to improve the client experience.
- Partner with investment teams, building relationships and knowledge of the funds and mandates to support our investors proactively.
- Frequent written and oral interaction with internal and external organizations, including institutional investors.
- Manage client relationships: Respond to client queries and requests promptly and effectively; work with clients on inquiries and ensuring client expectations are met.
- Collaborate with Accounting and 3rd party Fund Administrators to assist with investor activity such as coordination of client statements, notices, etc..
- Coordinate with internal business partners to satisfy custom client reports.
- Ensure regulatory and fund document deadlines are met while adhering to all procedures and quality control.
- Responsible for escalating and communicating any issues affecting the client experience.
- Participation in relevant projects across the department, particularly those which look to mitigate risk, improve operational efficiency, and deliver exceptional client service.
Educational Requirements
- University (Degree) Preferred
Work Experience
- No Experience Required
Physical Requirements
- Physical Requirements: Sedentary Work
Career Level
5IC
Preferred Qualifications:
- 3+ years financial services experience
- Bachelor's degree
- Asset management experience
- Client servicing experience
- Alternative investment and/or private fund experience
- Intermediate Microsoft Office Suite skills and ability to understand bespoke systems and applications
- Strong relationship management skills
- Proven success with and passion for providing exceptional customer service
- Ability to work independently and perform well under pressure
Anticipated Posting End Date:
Base Pay Range: $61,500/yr. - $89,000/yr.Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).
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Company Overview
Nuveen, the investment manager of TIAA, offers a comprehensive range of outcome-focused investment solutions designed to secure the long-term financial goals of institutional and individual investors. Its affiliates offer deep expertise across a comprehensive range of traditional and alternative investments through a wide array of vehicles and customized strategies. For more information about the firm please visit our website at
Benefits and Total Rewards
The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That's why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.
Equal Opportunity
We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.
Read more about the Equal Opportunity Law here.
Accessibility Support
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:
Phone:
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