FT Customer Support Agent

1 month ago


Lockport, Illinois, United States SkySlope Full time
[Customer Service / Fully Remote] - Anywhere in U.S.
/ $22 per hour / Medical, dental & vision / PTO / 401k match - As a Customer Support Agent you'll:

Respond and resolve customer support tickets that come in via emails, live chats, and phone calls in a timely and professional manner, while building customer rapport; Contribute to the efficiency of the software support department, while also supporting their team members; Become a subject matter expert on the SkySlope platform and confidently resolve issues customers are having; Troubleshoot technical issues and maintain strong communication with the customer throughout the process.

Hiring Fast >>

Associated topics:
agent, agente de servicio al cliente, clerk, customer service specialist, phone, product support, service specialist, technical assistant, telephone, tsr

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