Project Manager

4 weeks ago

Denver, Colorado, United States Tyler Technologies Full time

Project Manager

Tyler Technologies' Colorado Enterprise is the organization behind
eGovernment services in the State of Colorado. We are a talented team of
programmers, designers and project managers who are dedicated to improving
the lives of Colorado citizens through the web and mobile applications that we
build on behalf of our government partner in Colorado. We are passionately
leading a new era of digital public service, using technology to bring
government to the people of Colorado in meaningful and convenient ways.

Tyler Colorado is looking for a Project and Account Manager to manage the
implementation of web-based applications and services for state and local
government partners.

The Project and Account Manager with Tyler Technologies is a unique position
that requires excellent relationship management skills, team
collaboration, and an analytic approach to documentation. The position
requires you to be a consultant and problem solver for state agency partners
by managing the implementation of Tyler software for new and existing
accounts.

Responsibilities include cultivating client relationships, managing
projects, technical requirements gathering, writing statements of work,
and working with a small team of dedicated software engineers to ensure
on-time delivery of projects.
Key Responsibilities:
Manage all project activities to achieve stated project goals, objectives,
budgets, and schedules.
Develop key project documentation, including, but not limited to, task
orders/work orders, statements of work, requirements and specification
documents, comprehensive project management plans and all associated
sub-plans, deployment plans, and lessons-learned documents.
Work with the cross-functional teams to identify, articulate, and mitigate
project issues and risks.
Proactively manage internal project teams, and when necessary, consultants
and/or external vendors.
Effectively manage resource allocations, resource scheduling,
inter-project and external project dependencies.
Implement and execute comprehensive stakeholder management and communication
plans.
Create and deliver presentations on project goals and plans, including
progress reports.
Analyze and effectively report on project metrics - e.g., ETC, EV,
profitability, project progress, issues, and risks.
Perform other Project Management related duties as requested to achieve
organizational objectives.
Contributes to account management initiatives, including partner
relationship development and cultivating new opportunities for deployed
services.
Other responsibilities assigned by manager.
Function as the primary point of contact and subject matter expert for
specific state partners.
Build and maintain strong partner relationships through frequent, timely
communication and proactive outreach.
Effectively communicate project expectations to team members and stakeholders
in a timely and transparent manner.
Ensure that all deliverables are of high quality and delivered on time.
Work with leadership to problem solve and trouble shoot issues or concerns.
Communicate clearly and often with partners and internal stakeholders.
Proactively look for opportunities to implement new services for existing and
new clients.
Preferred Qualifications & Personal Attributes:
3-5 years of Project Management experience leading project teams, as a
member of an IT Project Management Office (PMO), or as an individual
contributor within an IT department.
Diverse and wide-ranging IT and project management experience.
Demonstrable history of implementing project management best practices
leveraging multiple methodologies.
Experience with E-Commerce projects, specifically online payment engines
and/or credit card transactions.
PMP, PMI-ACP, Scrum Master or similar project management certification.
ITIL ITSM Foundation certification.
Positive Attitude - Displays enthusiasm for the industry.
Self-aware - Understanding of pers nal abilities and honest assessment of
areas requiring growth. Solicits feedback and listens to others- acknowledges
opportunity to improve.
Reliability - Committed, punctual, accountable.
Professionalism - Ability to ethically communicate effectively in writing and
verbally. Soft skills to represent the organization clearly and accurately.
Initiative - Ambition and self-motivation to keep learning and improving
themselves and others. Takes advantage of opportunities for more
responsibility. Focus on career development of self and others. Dedication to
the PMO efforts and strategic plans of the business. Seeks continual
improvement.
Respect - Sets clear expectations for self and others. Exhibits active
listening skills and solicits/considers views of others when making decisions.
Integrity - Honesty, trustworthiness, forthrightness, accountability.
Requirements:
Bachelor's degree (or higher) in Engineering, Computer Science, or
other related scientific, technical, or business discipline.
Willingness to obtain PMP, PMI-ACP, Scrum Master or similar project
management certification within 180 days.
Experience performing risk and issue management including strategies related
to identifying risks, tracking, and mitigating risks.
Hands on experience using PM Tools to manage project execution (i.e. JIRA,
Smartsheet, Salesforce, etc.)
Demonstrated effective group facilitation skills.
Ability to identify and understand complex problems/issues and develop
effective solutions.
Ability to work well independently and in a team environment.


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