Current jobs related to Customer Engineer - Phoenix, Arizona - Hitachi Careers

  • Customer Service Engineer

    4 days ago

    Phoenix, Arizona, United States Bodor Full time

    Job Summary:Bodor is seeking a highly skilled Customer Service Engineer to join its sales and marketing team in the U.S. subsidiary, Bodorlaser Inc. The successful candidate will be responsible for providing technical support to customers, troubleshooting laser machines, and ensuring optimal use of the equipment.Key Responsibilities:Serve as the primary...

  • Customer Solutions Engineer

    4 weeks ago

    Phoenix, Arizona, United States Tecton Corporation Full time

    Position OverviewAs a Customer Solutions Engineer at Tecton Corporation, you play a crucial role in facilitating clients' effective utilization of our advanced machine learning operations (MLOps) platform. Your primary responsibility is to deliver expert technical support and troubleshooting assistance to customers, promptly resolving any challenges they...

  • Customer Service Engineer

    2 weeks ago

    Phoenix, Arizona, United States Bodor Full time

    Job Summary:Bodor, a leading manufacturer of laser cutting machinery, is seeking a highly skilled Technical Support Specialist to join its sales and marketing team in the United States. As a Technical Support Specialist, you will be responsible for providing technical advice and after-sales service to customers in the field.Key Responsibilities:Serve as the...

  • PDK Customer Support Specialist for Custom Layout

    2 weeks ago

    Phoenix, Arizona, United States Intel Full time

    Job DescriptionJob SummaryWe are seeking a highly motivated and customer-focused individual to join our Process Development Kit (PDK) Customer Support team as a PDK Customer Support Specialist for Custom Layout. In this role, you will be responsible for providing top-notch support to our customers, helping them resolve issues with our PDK collateral, and...

  • PDK Customer Support Specialist for Custom Layout

    2 weeks ago

    Phoenix, Arizona, United States Intel Full time

    Job DescriptionJob SummaryWe are seeking a highly motivated and customer-focused individual to join our Process Development Kit (PDK) Customer Support team as a PDK Customer Support Specialist for Custom Layout. In this role, you will be responsible for providing top-notch support to our customers, helping them resolve issues related to custom layout tools...

  • Aerospace Engineer

    2 weeks ago

    Phoenix, Arizona, United States Advatech Pacific Inc Full time

    Job SummaryWe are seeking a talented professional to join our team at Advatech Pacific Inc., a leading provider of engineering services to the Aerospace & Defense industry. As a key member of our team, you will be responsible for delivering high-quality engineering solutions to our customers.Key ResponsibilitiesProvide engineering support to customers...

  • Aerospace Engineer

    2 weeks ago

    Phoenix, Arizona, United States Advatech Pacific Inc Full time

    Job SummaryWe are seeking a talented individual to join our team at Advatech Pacific Inc., a leading provider of engineering services to the Aerospace & Defense industry. As a key member of our team, you will be responsible for delivering high-quality engineering solutions to our customers.Key ResponsibilitiesProvide engineering support to customers through...

  • Engineering Supervisor

    2 weeks ago

    Phoenix, Arizona, United States FM Industries Full time

    Job SummaryFM Industries is seeking an experienced Engineering Supervisor to lead our NPI manufacturing engineering department. The successful candidate will be responsible for supervising a team of engineers, establishing priorities, and providing technical guidance to ensure compliance with customer and corporate requirements.Key ResponsibilitiesSupervise...

  • **Engineering Supervisor**

    2 weeks ago

    Phoenix, Arizona, United States FM Industries Full time

    About FM IndustriesFM Industries is a leading provider of manufacturing solutions for the semiconductor capital equipment market. We specialize in delivering high-quality, precision machined components, anodization, and engineered thermal spray coatings.Job SummaryWe are seeking an experienced Engineering Supervisor to join our team at FM Industries. As an...

  • PDK Customer Support Specialist

    6 days ago

    Phoenix, Arizona, United States Intel Full time

    Job Title: PDK Customer Support SpecialistIntel is seeking a highly skilled PDK Customer Support Specialist to join our team in Phoenix, AZ. As a key member of our Design Enablement group, you will play a critical role in providing exceptional customer support for our Process Development Kit (PDK) customers.Job SummaryWe are looking for a talented individual...

  • Sales Engineer

    1 week ago

    Phoenix, Arizona, United States TruPath Full time

    About the RoleWe are seeking a highly skilled Sales Application Engineer to join our team at TruPath in Phoenix, AZ. As a Sales Application Engineer, you will play a critical role in driving sales growth and delivering exceptional customer service.Key ResponsibilitiesCustomer Interface: Serve as the primary point of contact for existing and new customers,...

  • Sales Engineer

    1 week ago

    Phoenix, Arizona, United States TruPath Full time

    About the RoleWe are seeking a highly skilled Sales Application Engineer to join our team at TruPath in Phoenix, AZ. As a Sales Application Engineer, you will play a critical role in driving sales growth and delivering exceptional customer service.Key ResponsibilitiesCustomer Interface: Serve as the primary point of contact for existing and new customers,...

  • Aerospace Engineer

    2 days ago

    Phoenix, Arizona, United States Advatech Pacific Inc Full time

    Advatech Pacific Inc. is a leading Aerospace & Defense Engineering firm that provides engineering, modeling, and simulation, research and development, and design and analysis services to its customers. Our team is dedicated to delivering high-quality solutions that meet the evolving needs of the industry. We offer customer support through our office located...

  • Senior Lead Engineer

    2 days ago

    Phoenix, Arizona, United States QuEST Global Full time

    Job Title: Senior Lead EngineerQuest Global is a leading engineering services firm with a strong presence in the industry. We are seeking a highly skilled Senior Lead Engineer to join our team.The successful candidate will be responsible for leading the technical support function for our products, working closely with customers, product management, and...

  • Electronics Field Engineer

    2 days ago

    Phoenix, Arizona, United States Arrow ECS Full time

    Job Description:The Electronics Field Engineer will be responsible for leveraging a deep understanding of customer needs and providing technical leadership to maximize engineering investments.This role will involve serving as the technical lead on complex customer engagements, driving demand creation, and partnering with the sales team to provide advanced...

  • Senior Engineer

    2 days ago

    Phoenix, Arizona, United States APS (Arizona Public Service) Full time

    Job SummaryWe are seeking a highly skilled Engineer III to join our team at APS (Arizona Public Service). As a key member of our engineering team, you will be responsible for providing technical engineering, design, economic, and analytical support to participate in the development of long-range system plans and conducting of engineering requests, proposals,...

  • **NPI Engineering Supervisor**

    2 weeks ago

    Phoenix, Arizona, United States FM Industries Full time

    About the RoleWe are seeking a highly skilled and experienced NPI Engineering Supervisor to join our team at FM Industries. As a key member of our manufacturing engineering department, you will be responsible for the direct supervision of the NPI manufacturing engineering team and their activities.Key ResponsibilitiesSupervise NPI Manufacturing Engineering...

  • Service Engineer

    1 week ago

    Phoenix, Arizona, United States Gable Search Group Full time

    Job SummaryWe are seeking a highly skilled Field Service Engineer to join our team at Gable Search Group. As a Field Service Engineer, you will be responsible for providing on-site service, including preventive maintenance, calibration, installation, and training across all product lines in AZ and NM.The ideal candidate will have a strong background in...

  • Senior Project Engineer

    4 weeks ago

    Phoenix, Arizona, United States NESCO Inc Full time

    Position OverviewNESCO Inc. is seeking a highly skilled Senior Project Engineer to join our TPE331 Turboprop Project Engineering team. This role will focus on the development and release of technical publications in collaboration with our Airworthiness organization and various TPE331 projects.About the TPE331 Product LineThe TPE331 turboprop engine boasts a...

  • Substation Engineer

    4 days ago

    Phoenix, Arizona, United States APS (Arizona Public Service) Full time

    About the RoleWe are seeking an experienced Substation Engineer to join our team at APS (Arizona Public Service). As a key member of our Substation Transmission Engineering team, you will be responsible for designing and developing electrical substations throughout the state of Arizona.Key ResponsibilitiesPrepare engineering plans, designs, analysis,...

Customer Engineer

4 months ago

Phoenix, Arizona, United States Hitachi Careers Full time
We're Hitachi Vantara, a global infrastructure business. Our people are the force of meaningful progress. We enable the incredible with data - from taking theme park fans on magical rides, conserving natural resources, protecting rainforests to saving lives. We empower businesses to automate, optimize and advance innovation. Together, we create a sustainable future for all.

Imagine the sheer breadth of talent it takes to inspire the future. We don't expect you to 'fit' every requirement - your life experience, character, perspective, and passion for achieving great things in the world are equally important to us.

*This is a hybrid role and is based in Phoenix, Arizona*

Meet The Team

We represent Hitachi Vantara to enterprise clients across industries, establishing business relationships to understand customer challenges so that we can deliver profitable business for Hitachi products, services, and solutions. We collaborate as a team and cross-functionally to ensure the success of our customers; success that is celebrated and shared. Our solutions bring value to every line of business, we need people like you to build those deep relationships and to passionately articulate our value proposition and deliver the service against customer maintenance contracts. This role will report into the Global Customer Services & Support (GCSS) organization in AMER.

What You Will Be Doing

As part of the Customer Service & Support (CS&S) organization, a Customer Engineer (CE) is a technical role focused on learning as well as providing direct support. CEs will work under the direction of a senior Customer Engineer, assisting in installations and/or maintenance, monitoring error logs and replacing components as needed. The CS&S Customer Engineer will provide expanded core skills, maintain client relationships within geography, deliver solutions support, lead escalation resolution, and mentor partners, customers, and new hires.

Responsibilities
  • Assist with specified installations, under the direction of a senior level Customer Engineer depending on skill level acquired
  • Replace simple failed components, such as HDD, FMD, SSD's, Controllers, Power Supplies
  • Responsible for Parts Return and administrative duties such as maintaining Salesforce
  • Respond to trouble calls within Hitachi Vantara guidelines
  • Communicates clearly with other team members and management
What You Bring To The Team
  • 1 Year + Customer Service Experience
  • General Technical Understanding
  • Technical College or Trade School training in Computer Science or related field
  • Experience with Hitachi or like storage, SAN and network environments, is a plus
  • Must have basics of today's technology platforms in the storage arena
  • Operating Systems knowledge is a plus
  • Must be able to work weekends and nights for on-call duty
Our Company

Hitachi Vantara is part of the Global Hitachi family. We balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what's now to what's next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.

Our people are our biggest asset, they drive our innovation advantage, and we strive to offer a flexible and collaborative workplace where they can thrive. Diversity of thought is welcomed, and our employee base is represented by several active Employee Resource Group communities. We offer industry leading benefits packages (flexible working, generous pension, and private healthcare) and promote a creative and inclusive culture. If driving real change gives you a sense of pride and you are passionate about powering social good, we'd love to hear from you.

Our Values

We strive to create an inclusive environment for all and are open to considering home working, compressed/flexible hours and flexible arrangements. Get in touch with us to explore how we might be able to accommodate your specific needs.

We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. With Japanese roots going back over 100 years, our culture is founded on the values of our parent company expressed as the Hitachi Spirit:

Wa - Harmony, Trust, Respect

Makoto - Sincerity, Fairness, Honesty, Integrity

Kaitakusha-Seishin - Pioneering Spirit, Challenge