Manager - Operations Control

3 weeks ago

Chicago, Illinois, United States United Airlines Full time

There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly and we can only do that with a truly diverse and inclusive workforce. And we're growing – in the years ahead, we'll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

At United, we fly into airports around the entire world. And we need a whole team of people to keep things running in tip-top shape From the exceptional service at the check-in counter to the departure gate, and even behind the scenes making sure your checked bags arrive with you, our Airport Operations team keeps operations at our airports running smoothly every single day.

Key Responsibilities:

The Manager – Operations Control serves as the primary management control oversight of gate planning, daily schedule integrity, and flight process activities, all while ensuring local station requirements are met and United's core4 principles are upheld. Operations Control Managers must be able to function interchangeably as planners overseeing the hub gating plan and as flight process overseers/problem solvers within a given area of responsibility (a pod of approximately 10-20 gates).

  • Responsible for preplanning prior to shifts/banks and ensuring readiness for gates, crews, maintenance, WX/ATC, and staffing
  • Monitor flight activities within pod (including pre-arrival, arrival, ground-servicing, and departure activities) for exceptions and process failures with a given area of responsibility and engage with other team members as needed to resolve operational challenges
  • Create hub gating plans that meet operational, customer, and employee needs and adapt them as needed to dynamic changes in the operational environment
  • Maintain thorough situational awareness about any events that may impact gating and parking plans
  • Make tactical decisions as needed and advance significant operational challenges to the SOC shift manager
  • Provide consistent, ongoing strategic gate planning communication and operational updates with all departments, service partners and external agencies
  • Primary liaison with NOC Dispatch and Ops Managers regarding real time updates to the hub schedule and notable flight-level events
  • Work with all partners to ensure accurate flight following (FLIFO) information is maintained
  • Responsible for supporting the station safety culture through essential communication and engagement
  • Responsible for coordinating analysis and communication of field conditions during irregular operations
  • Responsible for partnering with local station and Network Planning in developing future flight schedules

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the "desired" qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes We are always looking for individuals who will bring something new to the table

Qualifications

What's needed to succeed (Minimum Qualifications):

  • Bachelor's degree or 4 years of relevant work experience
  • Ability to lead peers and other leaders applying a philosophy focused on Safety, Caring, Dependability and Efficiency to reach the best outcomes for the airline
  • Proven track record for decisive action backed by tactical planning, continuous improvement, analytical thinking, goal-directed leadership and customer-focused performance
  • Able to consistently manage both controlled and uncontrolled environments while making informed strategic and tactical decisions
  • Strong interest and desire to develop training skills and knowledge
  • Excellent communication and interpersonal skills, with the ability to engage and connect with diverse learners
  • Organized and diligent, with the ability to manage multiple tasks and priorities
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Successful completion of interview required to meet job qualification
  • Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

  • Extensive knowledge of operations, management and logistics
  • 2+ years of airline management experience
  • 1+ years of leadership experience with projects
  • Experience in schedule design and schedule planning
  • Experience working with operational programs such as Inform Real Time Stands, Unimatic, IOM, and similar programs
  • Project management experience
  • Excellent written and oral communication skills
  • Ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact to request accommodation

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT

  • Master Control Operator

    2 days ago

    Chicago, Illinois, United States Bally's Chicago Full time

    Stadium is looking for a Master Control Operator to join our team. The Master Control Operator should be technically inclined with a comprehensive understanding of and the ability to operate broadcast equipment in a master control environment. This includes original taped programming, LIVE events, Press Conferences and LIVE studio shows. The Master Control...

  • Senior Associate, Operations Controlling

    4 weeks ago

    Chicago, Illinois, United States RWE Clean Energy Full time

    Summary:At RWE Clean Energy, the Operations Controlling team is responsible for financial performance controlling, planning & reporting, portfolio analyses and target setting for the Operational Onshore Wind, Solar, and Energy Storage businesses. Working as a strategic partner and trusted advisor with the business, Operations Controlling evaluates...

  • Central Control Room Operator

    1 week ago

    Chicago, Illinois, United States Linde Full time

    About Linde:Linde is a leading global industrial gases and engineering company with 2023 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain and protect our planet.The company serves a...

  • Senior Manager, Control Testing

    1 week ago

    Chicago, Illinois, United States Northern Trust Full time

    About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring...

  • Operational Resilience Manager, Risk Management

    1 week ago

    Chicago, Illinois, United States Northern Trust Full time

    About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring...

  • Manager Operations

    1 week ago

    Chicago, Illinois, United States Waltz Health Full time

    We are a Chicago-based technology startup that is leading a new way forward for prescription care. We're rethinking the pharmaceutical supply chain, introducing AI-driven marketplaces that drive down costs, and new consumer tools that guide decisions on care. Led by a team of industry experts, we're fixing the high costs and broken experiences that define...

  • Control Testing

    1 week ago

    Chicago, Illinois, United States Marex Spectron International Full time

    Diversified. Resilient. Dynamic.Marex is a global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets.The Group provides comprehensive breadth and depth of coverage across four core services: Market Making, Clearing, Hedging and Investment Solutions...

  • Accounting Operations Manager

    1 week ago

    Chicago, Illinois, United States Origami Risk Full time

    The Accounting Operations Manager is responsible for managing an operational team with a high volume of Accounts Receivable (AR) and Accounts Payable (AP). This requires oversight of the accounting and reporting in accordance with U.S. GAAP and corporate policies. In addition to overseeing these duties, the individual should be able to assist in designing...

  • Operational Risk Manager

    1 week ago

    Chicago, Illinois, United States Northern Trust Full time

    About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring...

  • Senior Manager-Production Operations

    1 week ago

    Chicago, Illinois, United States S&C Electric Company Full time

    The Senior Manager - Production Operations is responsible for planning, overseeing, and managing the operations and production processes for the department, leading a team of Managers, Assistant Managers, and Supervisors to achieve strategic Objectives and Key Results (OKRs), and Key Performance Indicators (KPIs) in safety, quality, delivery, and cost...

  • Controller

    2 months ago

    Chicago, Illinois, United States JCFS Chicago Full time

    Under the direction of the Chief Financial Officer, the Controller plans, directs and controls the financial and administrative services of the agency.ResponsibilitiesDevelops and maintains systems and procedures for agency financial operations.Selects, trains and supervises subordinates in their position duties.Supervises the preparation of financial...

  • Manager, Treasury Operations

    1 week ago

    Chicago, Illinois, United States Northern Trust Full time

    About Northern Trust:Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring...

  • Corporate Controller

    2 months ago

    Chicago, Illinois, United States ChenMed Full time

    We're unique. You should be, too.We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?We're different than most primary care providers. We're rapidly expanding and we need great people to join...

  • Controls Analyst

    1 week ago

    Chicago, Illinois, United States Northern Trust Full time

    About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring...

  • Automation Controls Specialist

    1 week ago

    Chicago, Illinois, United States Mondelēz International Full time

    Job DescriptionAre You Ready to Make It Happen at Mondelēz International? Are You Ready to Make It Happen at Mondelēz International? We are the creators of BelVita, Wheat Thins, Nutter Butter, Ritz Crackers, and Chips Ahoy to name a few Mondelez International Chicago Bakery, a global leader in the food industry, is seeking a highly skilled and motivated...

  • Director and Program Lead for Operational Risk Management

    1 week ago

    Chicago, Illinois, United States Northern Trust Full time

    About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring...

  • Manager, Sustainability, M&E Reporting and Controls

    4 weeks ago

    Chicago, Illinois, United States Mondelēz International Full time

    Job DescriptionAre You Ready to Make It Happen at Mondelēz International?Join our Mission to Lead the Future of Snacking. Make It Matter.You lead technical area(s) requiring experience in the field of auditing and compliance , data reporting, and social and environmental sustainability. This involves overseeing auditing, verification, and controls...

  • Controller

    1 week ago

    Chicago, Illinois, United States Farmer's Fridge Full time

    Farmer's Fridge makes fruits and vegetables accessible and approachable for everyone. We offer a variety of fresh, healthy, ready-to-eat meals and snacks through our fresh food vending machines, wholesale partners, and our office pantry solution — providing chef-curated meals to customers within seconds. Today, we operate a network of Fridges and partner...

  • KYC Quality Control Analyst

    2 weeks ago

    Chicago, Illinois, United States Cognizant Technology Solutions Full time

    KYC Quality Control Analyst KYC Quality Control ("QC") Analyst work to ensure high quality standards are maintained for KYC and Enhanced Due Diligence (EDD) casework conducted by KYC analysts. The QC Specialist will review cases for adherence to EDD procedures and ensure analyst conclusions are clear, complete and supported by the information in the file....

  • Controller

    2 days ago

    Chicago, Illinois, United States gpac Full time

    A commercial restoration contractor is looking to add a new Controller to their team. This company has experienced massive growth over the last year and is looking for someone that can help them continue along their upward trajectory. Duties and ResponsibilitiesCompile and aggregate data from multiple sources to provideTranslate data into actionable and...