Bilingual Customer Service

5 days ago

Austin, Texas, United States Staffmark Group Full time



Have you heard? Staffmark has an excellent new opportunity for a Bilingual Customer Service / Receptionist position in Austin, TX. Keep reading to learn more on how to apply today

Schedule: 7am – 3pm, Monday – Friday

Pay: $17 - $20/hr. (Depending on experience)

The Bilingual Customer Service / Receptionist will provide administrative support, customer service, and overall coordination to help support the agency's mission of ending homelessness. This position will be the main point of contact for the agency and perform client screening and assessments.

Responsibilities:

  • Provide resource and referral information to callers and in-person visitors.
  • Receive incoming calls, greet all visitors or clients, keep the reception area neat and orderly, and ensure that all persons entering the building are properly signed in.
  • Assist in updating resource materials, complying with policies and procedures, complying with statistics, screening, and assessment for clients, interviewing and evaluation, coordinating and scheduling intake meetings, and creating spreadsheets and entering data into agency board reports.
  • Maintain confidentiality, participate in staff meetings or training, assist the manager in contacting vendors, track and organize inventory, manage phone lists and mailboxes, and handle other duties as assigned.
  • Develop and improve plans for professional development, treat staff, clients, volunteers, and the public with courtesy and respect, and provide backup support to other programs in the department.

This position requires the candidate to have a minimum of two years of related experience and be bilingual (English/Spanish).

The services you offer are not without uplifting benefits to show our appreciation for your time and energy Payday every single Friday by direct deposit or pay card. You will have access to a dedicated local team that cares about your success and is here to support you every step of the way. Don't forget about our employee discounts and referral bonus potential. We offer medical, dental, vision, and 401K options to suit you and your family's needs.

Interested? Click "Apply Now" and a dedicated recruiter will be in touch to discuss this amazing opportunity.



After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

About Staffmark

Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.

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