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VEEVA Engineer

4 months ago

Boston, Massachusetts, United States Galderma Full time
With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermo-cosmetics, and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin we're in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Title: Veeva Engineer

Location: Boston, MA (3 days a week in office)

Implement IT Management / IT Business Partners plans and processes to drive priorities and deliver systems/ applications development, hardware acquisition and integration requirements in line with Galderma's guidelines and policies

• Deploy system process analysis tools and methods, analyze and document business processes and metrics, and identify improvement opportunities to streamline processes

• Contribute to future-oriented plans and recommendations for functional design initiatives and perform work across multiple areas of an organization's overall IT Platform/Infrastructure

• Stay up-to-date with industry trends, vendor products, and services to stay ahead of competition and improve Galderma technology and best practices

Key Responsibilities:

• Implementation and Configuration: The Administrator will be responsible for the configuration of Salesforce and Veeva Align, ensuring alignment with specific organizational requirements. This includes creating custom fields, workflows, validation rules, and user profiles.

• Administration and Maintenance: The Administrator will be responsible for regularly maintaining and updating Salesforce and Veeva Align platforms. This involves user management, troubleshooting technical issues, optimizing performance, and applying updates and patches.

• Support and Training: The Administrator will be the primary point of contact for Salesforce and Veeva Align US and Canada users within the organization. They will provide technical support and training to users, resolve issues, and respond to inquiries related to platform functionality and usage.

• Continuous Improvement: The Administrator will work closely with internal teams to identify areas for improvement and opportunities to optimize business processes through Salesforce and Veeva Align configuration and customization. They will participate in planning and implementing new features and enhancements.

Skills and Qualifications:

• Bachelor's Degree in related field preferred

• 3+ years of relevant experience administering Veeva or Salesforce CRM Required

• Proven experience in Salesforce and Veeva Modules administration.

• Technical skills for Salesforce and Veeva Align configuration, customization, and troubleshooting.

• Experience in SQL

• Experience in data loading

• Ability to communicate well (English), excellent organizational and follow through skills with the ability to work prioritize

• Strong analytical skills and capability to research and resolve discrepancies

What we offer in return
You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base. You will also have access to a range of company benefits, including a competitive wage with shift differential, annual bonus opportunities and career advancement and cross-training.

Next Steps
If your profile is a match, we will invite you for a first virtual conversation with the recruiter. The next step is a virtual conversation with the hiring manager The final step is a panel conversation with the extended team

Our people make a difference
At Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.

Employer's Rights:
This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time, for any reason. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.