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Communication Specialist- PT- Night
3 months ago
Overview
"Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change."
Come join our Amazing team here at Hackensack Meridian Health We offer Scheduling Flexibility, Tuition Reimbursement, Employee Discounts and much more
The Communication Specialist performs a variety of tasks in conjunction with the overall operation of the console, paging systems, radios and codes.
Responsibilities
- Receives and advances all incoming and outgoing calls with a cooperative, pleasant and professional attitude while maintaining strict standards of confidentiality.
- Responsible for 'emergency 6 phone' and instruction for emergency calls over the paging system; keeps all records of emergencies.
- Radio with Security home base; keeps all records of emergencies when handling calls for Security.
- Operates paging system upon request for overhead on-ground and off-ground.
- Keeps all console log books and manuals updated.
- Cross trained to assist in the responsibilities of the mailroom as needed
- Other duties and/or projects as assigned.
- Adheres to HMH Organizational competencies and standards of behavior.
Qualifications
- High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
- Excellent written and verbal communication skills.
- Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms.
Education, Knowledge, Skills and Abilities Preferred:
- Minimum of one year reception desk experience in a medical facility.
