F&B Supervisor|Part-time

4 weeks ago

Rochester, New York, United States teamworkonline Full time

Overview

The F&B Supervisor is responsible for overseeing the food & beverage serving of guests in the venue dining areas, catering functions in the center, and at various concessions stands, bars, and portable food & beverage locations. The F&B Supervisor will facilitate a variety of processes and projects for the Food & Beverage department including training of employees, inventory and overseeing daily operations of special events. The F&B Supervisor must be personable and able to work in an ever- changing fast-paced environment.

This role will pay an hourly range of $19 to $22.50.

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

Responsibilities

  • Ensure proper set-up of all concessions, banquet, and catering food & beverage locations prior to doors open. Set-up duties may include: verifying opening inventory, assigning duties to concession workers (employee/volunteer), ensuring sanitation standards are met, verifying that each location is fully operational, ascertaining levels of food production based upon projected guest attendance has been met; assuring that SL or NFP Stand Leader has followed proper procedures for distribution and handling of cash.
  • Provide a high level of oversight and operational expertise resulting in the smooth, efficient and profitable execution of events.
  • Training new & current employees with regarding to property procedure & best practices.
  • Willing to cover / back-up any open position to assure location is fully operational and company standards pertaining to speed of service and guest satisfaction are met; assist with Premium Services operations and event needs, as directed.
  • Ensure work environment is safe and free from harassment or discrimination; immediately address all safety concerns, potential hazards, accidents or incidents. Relays safety/health issues to management immediately.
  • Ensure event staff and volunteers are aware of work place expectations; provide on-going assistance, training and mentoring to event staff and volunteers; promote a positive, enthusiastic and cooperative workplace environment by working side-by-side with staff and volunteers; reinforce procedures and practices through repetition; lead by example and provide on-going constructive feedback.
  • Ability to obtain working knowledge of all existing concession and catering locations: geographical locations, equipment, evacuation procedures, adjacent employee and guest areas and facility access.
  • Responsible for supervising the service of beverages to guests including alcoholic beverages. Must check guest's ID to verify minimum age requirement for the purchase of alcoholic beverages.
  • Responsible for assisting in recording a guest's order and relaying the order to the kitchen via P.O.S. system.
  • Responsible for observing guests to respond to any additional requests and determine when the meal has been completed.
  • Responsible for computing the cost of the meal and presenting the guest with the check. Accept payments and provide change as necessary.
  • Recommends certain dishes and identifies ingredients or explains how various items on the menu are prepared.
  • Maintains sanitation, health and safety standards in work areas.
  • Must show demonstrated ability to meet the company standard for excellent attendance.
  • Assures that the location equipment is operable and clean prior to start of event.
  • Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals.
  • Enforces all company policies and procedures.
  • Practices excellent Human Resources skills regarding employee relations, corrective action, coaching and counseling employees and completes all necessary HR related paperwork.
  • Assists Management team with projects including training, inventory and special events.
  • All other duties as assigned by the Managment

Qualifications

  • At Least 1-2 years' experience working in a supervisory capacity in a food & beverage environment.
  • Ability to supervise the work of others.
  • Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
  • Ability to speak, read and write in English.
  • Ability to work well in a team-oriented, fast-paced, event-driven environment.
  • Possess valid food handling certificate or alcohol service permit if required by state or federal regulations.
  • Ability to handle cash accurately and responsibly.
  • Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory

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