Manager - Catering Supply Chain

4 weeks ago


Chicago, Illinois, United States United Airlines Full time

There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we're growing – in the years ahead, we'll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

At United, we offer more than jobs, we build careers. Our HR team is passionate about growing our diverse, inclusive, and equitable workplace where everyone can thrive. We empower our team members to pursue unique career paths, promote a culture where all employees feel included and empowered to a make a measurable difference in our success, and value the achievements and advancement of our diverse workforce. Join our team and chart your own uniquely United career journey

Key Responsibilities:

Lead the evolution of our Catering supply chain team by leveraging technology to streamline forecasting, distribution, and inventory management of our products globally. Leverage team leadership and influencing skills with logistics and supply chain knowledge to drive efficiency and improvement in a dynamic operation. This role is crucial in supporting the menu development, catering partners and the operations team by advising on product availability and ensuring adherence to timelines. The ideal candidate will drive performance improvements, hold distributors and suppliers accountable, manage substitutions and implement cost-saving strategies through detailed analysis. A key focus will be on driving automation and elevating the team to function at a higher strategic level. 20-40% travel as needed.

  • Champion change management efforts, ensuring successful roll-out of all initiatives through strategic planning, engagement and execution
  • Manage and lead team responsible for inventory ordering and distribution functions with a focus on improving efficiency
  • Provide team members support for development of analytical, communication and soft skills to support individual growth
  • Collaborate with suppliers to improve timely delivery of product and order completion as well as improvements to the current supply chain model
  • Collaborate with Catering Operations Management and vendor management providing ongoing coaching and training on to supply chain teams, suppliers and other departments
  • Provide problem solving and decision making support to manage critical issues as needed

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the "desired" qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes We are always looking for individuals who will bring something new to the table.

QualificationsWhat's needed to succeed (Minimum Qualifications):
  • Bachelor's degree or 4 years of relevant work experience
  • 2+ years of applicable experience leading a team of direct reports
  • 2+ years of applicable experience leading a supply chain, logistics, vendor management or operational department
  • Advanced skillset with Microsoft Office products
  • Proficiency in supply chain management principles and methodology
  • Demonstrated ability to motivate and inspire teams, driving vision and leadership in complex planning and implementation initiatives
  • Proven ability to work with cross functional groups, build positive relationships and drive collaborative efforts
  • Strong problem-solving and communication skills
  • Strategic mindset
  • Outstanding critical thinking and decision making abilities
  • Excellent time management skills and the ability to work under pressure while maintaining accuracy
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Successful completion of interview required to meet job qualification
  • Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
  • Supply Chain and Logistics Management experience
  • Experience with Catering systems (e.g., CAE, AirVision)
  • Experience in leading supply chain transformations and driving technological advancements
  • Strong project management and vendor management experience
  • 3 - 5 proven experience in supply chain management
  • 2+ years managing supply chain, vendor management or leading operational groups
  • 2+ years managing a team of direct reports
  • Proven track record of managing teams and driving change

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact to request accommodation.

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT

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