Office Assistant

5 days ago

Washington, Washington, D.C., United States MEDSTAR HEALTH Full time
The Office Assistant performs a variety of assigned clerical and patient care duties essential to the daily operations of the assigned department. Duties may vary by department and/or site and may include: patient registration, patient scheduling, coordinating the physician order re-certification process, insurance verification
and coordination of services for patients, charge entry and reconciliation functions, co-payment and daily cash receipt responsibilities, assisting with medical record operations on a daily basis, greeting, registering and escorting patients, completing patient set-ups, turning over patient rooms and ensuring that the exam room is
properly cleaned and prepped, performing other patient care duties determined by the therapist or physician, editing and distributing clinical dictations, order and maintain clinical and administrative supplies, creates patient registration packets for patients and/or billing department, and providing front office and/call center coverage and assistance.
EducationHigh School Diploma or GED Required andAssociate's degree (A.A.) Preferred orBachelor's degree from a college or university in healthcare Preferred or related field Preferred ExperienceLess than 1 year 3 months of related experience/and or training in a fast paced medical office setting for therapy/ambulatory offices Required and1-2 years Experience in a medical office required or a combination of experience and education will be accepted for outpatient physician centers. Required and Experience working in a role involving customer service Preferred Knowledge, Skills, and AbilitiesExcellent customer service, as well as excellent verbal and written communication skills.Basic knowledge of Microsoft office products including Word, Excel and Outlook.Highly organized, process oriented individual who has the ability to multi-task, be flexible and be a self-starter.Ability to follow instructions and assist visitors and/or patients without compromising safety, service, care or efficiency.Friendly and professional when interacting with patients and visitors at all times.Position is initial face and the initial voice of the clinic and should be able to project a positive and professional image at all times.Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations.Promptly answers assigned extensions using the correct salutation and follows script and completes patient reminder calls processes and procedures as assigned.Greets and assists patients on the telephone and in person by triaging patient inquiries and concerns to appropriate clinical and non-clinical team members.Completes the preliminary intake efficiently, accurately and completely; performs patient updates, scanning, registration, patient scheduling of initial and follow-up appointments based on insurance guidelines, and messaging in the department's practice management (PM) system and/or electronic health record (EHR).Performs insurance verification and coordinates services/authorizations for patients, as assigned.Completes and/or ensures accurate collection of copayments and copayment reconciliation, charge entry reconciliation, preparation of bank deposits and cash receipt logs, as assigned.Demonstrates proficiency with the billing portion of the PM system to include: guarantor information, benefit information, insurance information, insurance priority, episode of care information, open HMO referrals, alternate insurances and system notes (if applicable).Assembles financial paperwork and medical record paperwork for physicians and/or clinical team; assists patients with completing of required office forms, reviews all patient information for accurateness and completeness and witnesses all financial forms as required. Communicates duplicate or multiple medical record accounts to appropriate medical records personnel for merging.In the Physician Centers: Registers and schedules patients for a variety of different physician specialty clinics as well as modifying physician schedules upon request. Works closely with Patient Insurance Specialists, secretaries and nurses to coordinate and schedule procedures and clinics.Requests and obtains referrals, medical records or diagnostic reports from internal and external providers, as assigned.Monitors and handles case management for patients in the EHR system, as assigned.Maintains waiting area in clean and neat condition, restocking materials as needed.Monitors administrative supplies and keeps administrative supplies at par levels.Responds to all payer-specific questions from patients and clinical providers, as appropriate.Participates in meetings and on committees and represents the department and hospital in community outreach efforts. Participates in multi-disciplinary quality and service improvement teams.

  • Director, Office of Technical Assistance

    2 weeks ago

    Washington, Washington, D.C., United States Office Of The Secretary Of Transportation Full time

    The Director will primarily focus on the execution, and management of multimodal and place-based technical assistance grant programs including those focused on assisting recipients with funding and financing innovations, and on assisting recipients build local capacity to enable greater success in accessing federal funding and in successfully delivering...

  • Chief Technology Officer

    1 week ago

    Washington, Washington, D.C., United States Office Of Inspector General Full time

    This Senior Level (SL) position is with the Office of Inspector General, AIG FOR MANAGEMENT in Herndon, Virginia. As a Chief Technology Officer (CTO) you will be responsible for providing technical expertise to senior management on the long-range technology direction of the DOI Office of Inspector General (OIG). As the Chief Technology Officer, your...

  • Lead Police Officer

    1 month ago

    Washington, Washington, D.C., United States Government Publishing Office Full time

    Summary GPO employees possess a diverse array of talent in many administrative fields and trades. We provide other agencies with innovative services for the printing, publishing, storage, and distribution of digital content. If you are an energetic, inventive individual looking for a challenging, yet rewarding career opportunity, GPO may be the place for...

  • Probation Officer Assistant

    2 months ago

    Washington, Washington, D.C., United States Judicial Branch Full time

    Summary The position is located in the United States Probation Office in the United States District Court for the District of Columbia. The Probation Officer Assistant serves in a judiciary law enforcement position under the direction and guidance of a probation officer or supervisor. Duties The incumbent provides technical and administrative support to...

  • Dental Assistant Ft

    2 weeks ago

    Washington, Washington, D.C., United States Washington DC Dental Office Full time

    _Full-time dental assistant needed _Seeking a motivated, outgoing and experienced dental assistant to join our fun and friendly team and help our dental office continue to provide stellar dental care. This is an exciting opportunity to join a leading office in the area and gain experience in all facets of dentistry including general dentistry, cone beam...

  • Medical Office Assistant

    2 weeks ago

    Washington, Washington, D.C., United States TEKsystems Full time

    Job DescriptionTekSystems is currently seeking a Medical Office Assistant in the Washington DC areaMUST HAVE: 2 years of experience in a medical office setting, such as medical receptionist, front desk, medical scheduling, or similar roles. Background in women's health or ambulatory care is preferredDescription: This role involves providing support in the...

  • Executive Director for Information Technology

    1 month ago

    Washington, Washington, D.C., United States Office Of The Assistant Secretary For Health Full time

    ABOUT THE POSITIONServes as the Executive Director for Information Technology, with responsibility for serving as the focal point for IT requirements and priorities, including cybersecurity, privacy, enterprise architecture, application development and operations, capital planning, IT infrastructure, and IT support in coordination with the Department Chief...

  • Deputy Assistant Secretary for Field Operations

    5 days ago

    Washington, Washington, D.C., United States US Assistant Secretary for Community Planning and... Full time

    DutiesThe Deputy Assistant Secretary for Field Operations (DASFO) is located in the Office of the Assistant Secretary for Community Planning and Development responsible for the strategic oversight and implementation of CPD's programs administered through its field structure.Major Duties include:Partnering with Senior Leadership in stewarding the overall...

  • Assistant Front Office Manager

    1 month ago

    Washington, Washington, D.C., United States The Morrow Hotel Washington, DC Curio Collection by Hilton Full time

    OverviewOpportunity: Assistant Front Office ManagerAssist in overseeing front office operations to include supervising front office personal in accordance with established guest service and sustainability standards. Potential Career PathFront Office Manager – Rooms Division Manager – Assistant General ManagerEssential Job FunctionsInterview, select,...

  • Administrative Office Assistant

    2 months ago

    Washington, Washington, D.C., United States National Institute Of Standards And Technology Full time

    The incumbent will serve as an Administrative Specialist to the NIST/AISI Senior Leadership team and independently provide guidance and assistance on a full range of administrative duties and responsibilities to ensure an efficient and effectively run organization.Duties of the position include, but are not limited to:calendaring, procurement, time and...

  • Assistant Support Services Officer

    1 month ago

    Washington, Washington, D.C., United States National Endowment For The Humanities Full time

    THIS POSITION CAN BE MADE PERMANENT WITHOUT FURTHER COMPETITION.Supervises the work of the Administrative Services Office (ASO) staff. Assist in the development of personnel policies and practices. Makes recommendations for personnel matters and recommends training for ASO staff. Works with office supervisors to coordinate ASO tasks. Assists in the planning...

  • Assistant Support Services Officer

    2 weeks ago

    Washington, Washington, D.C., United States National Endowment For The Humanities Full time

    THIS POSITION CAN BE MADE PERMANENT WITHOUT FURTHER COMPETITION.Supervises the work of the Administrative Services Office (ASO) staff. Assist in the development of personnel policies and practices. Makes recommendations for personnel matters and recommends training for ASO staff. Works with office supervisors to coordinate ASO tasks. Assists in the planning...

  • Assistant Front Office Manager

    1 week ago

    Washington, Washington, D.C., United States The Morrow Hotel Washington, DC Curio Collection by Hilton Full time

    OverviewOpportunity: Assistant Front Office ManagerAssist in overseeing front office operations to include supervising front office personal in accordance with established guest service and sustainability standards.Potential Career PathFront Office Manager Rooms Division Manager Assistant General ManagerEssential Job FunctionsInterview, select, train,...

  • Medical Office Assistant II

    1 month ago

    Washington, Washington, D.C., United States MEDSTAR HEALTH Full time

    Provides a variety of moderately complex medical office support/clerical/secretarial functions for one or more medical, professional, or research staff.EducationHigh School Diploma or GED Required Experience 1 to 3 years experience as a secretary preferably in a doctor's office or medical environment Required Knowledge, Skills, and AbilitiesMay require up to...

  • Assistant Front Office Manager

    1 month ago

    Washington, Washington, D.C., United States The Hay-Adams Full time

    Position Scope Assists the Front Office Manager in the daily running of front office operations, managing the staff and the daily activities. Act as the Manager on Duty for the hotel in the absence of the Front Office Manager, dealing with all issues that may arise.Essential Duties and ResponsibilitiesThe Hay Adams handbook, the department operation manual...

  • Assistant Front Office Manager

    2 days ago

    Washington, Washington, D.C., United States The Hay-Adams Full time

    Position Scope Assists the Front Office Manager in the daily running of front office operations, managing the staff and the daily activities. Act as the Manager on Duty for the hotel in the absence of the Front Office Manager, dealing with all issues that may arise.Essential Duties and ResponsibilitiesThe Hay Adams handbook, the department operation manual...

  • Medical Office Assistant II

    1 month ago

    Washington, Washington, D.C., United States MEDSTAR HEALTH Full time

    Department: Family MedicineStatus: Full-time, 40 hours per weekSchedule: Monday-Friday, Must have availability between 7:30am-6:00pm for an 8-hour shiftJob Summary: MedStar Health is looking for a Medical Office Assistant II to join our team at MedStar Washington Hospital Center As a Medical Office Assistant, you will provide a variety of moderately complex...

  • Medical Office Assistant II

    1 month ago

    Washington, Washington, D.C., United States MEDSTAR HEALTH Full time

    Department: Family MedicineStatus: Full-time, 40 hours per weekSchedule: Monday-Friday, Day Shift (Must have flexibility between 7:30am-6:00pm)Job Summary: MedStar Health is looking for a Medical Office Assistant II to join our team at MedStar Washington Hospital Center As a Medical Office Assistant, you will provide a variety of moderately complex medical...

  • Medical Office Assistant II

    1 month ago

    Washington, Washington, D.C., United States MEDSTAR HEALTH Full time

    Department: Physician Services-OrthoStatus: Full-time, 40 hours per weekSchedule: Monday-Friday, 8:00am-4:30pm (some 7:30am-4:00pm)Job Summary: MedStar Health is looking for a Medical Office Assistant II to join our team at MedStar Washington Hospital Center As a Medical Office Assistant, you will provide a variety of moderately complex medical office...

  • Management Analyst

    4 weeks ago

    Washington, Washington, D.C., United States Immediate Office Of The Assistant Secretary For Management Full time

    The EEF Program Service is one of five main operational elements within OAEM. EEF leads VA's efforts to comply with federal mandates related to energy, water, environment, fleet, sustainable buildings, and climate change adaptation. EEF formulates VA-level policy and programs, provides oversight, guidance, and training, and completes required agency...