Sales Call Center Agent Self Storage

1 week ago


Memphis, Tennessee, United States Absolute Storage Management Full time

Position Title: Sales Call Center Agent

Department: Technology

Reports to: Sales Center **** Manager

Location: Remote (Candidate must be located in one of our current states of operation: AL, AR, FL, GA, IL, KS, KY, LA, MD, MO, MS, NC, OH, SC, TN, TX, WI)

Travel Requirements: 5%

Status: Full-Time / Hourly

Overall Responsibility: Reporting to the Sales Center Manager, the Sales Center primary functions will be to address customer inquiries regarding unit and truck availability, completion of rentals and additional sales focused tasks like contacting leads and follow ups. ******

**

Primary Functions:

· Checking in daily and communicating with supervisor to receive daily assignments

· Answering inbound calls and Video Chats from both current and future customers; respond to web chats and texts

-For future customers, understand their storage needs and make recommendations for applicable storage unit; cross selling products (locks, larger units, etc.)

-Backing up for Sales Center Service Agents as needed, assisting with account information, account status inquiries, making payments, issuing gate codes, etc. for current customers

· Perform various other sales focused tasks including scheduling property visits, sending call log emails to properties, routing calls to appropriate recipients, contacting leads, etc. (Full job description available by request & will be sent to applicants continuing on in hiring process)

Required Skills/Abilities:

Excellent persuasion and negotiation skills in order to persuade customers to purchase products or services and negotiate deals that benefit both the customer and the company
Excellent professional communication skills – in person, by phone and in writing
Excellent interpersonal, negotiation, problem solving and conflict resolution skills
Excellent organizational skills and attention to detail; ability to prioritize tasks and follow schedule; proven ability to meet deadlines
Ability to act with integrity and professionalism; maintain professional appearance, office/background (for virtual call purposes) and demeanor
Proficient computer skills
Ability to prioritize and multi-task including navigating through and using multiple business applications, such as the organization's tenant rental software and other systems
Proficient with Microsoft Office Suite or related software
Ability to work remotely, distraction free

Education and Experience Requirements:
High school diploma or GED required
1 year of customer contact experience in a needs-based sales setting preferred
Contact Center environment experience required
Experience frequently communicating with customers by phone, e-mail, chat and/or face-to-face
Remote work experience preferred

Physical Requirements:
The ability to travel by car or airplane up to 5%
The ability to sit for extended periods, including but not limited to 8 hours at a time
The ability to sit for prolonged periods working at a desk on a computer
The ability to constantly operate a computer and office equipment



  • Memphis, Tennessee, United States U-Haul Full time

    Location:3201 Austin Peay Hwy, Memphis, Tennessee 38128 United States of AmericaAre you looking for more to take the next step in your career? Are you a people- person who loves to help others? Then consider becoming U-Haul Company's newest Storage Center Assistant Manager As a Storage Center Assistant Manager, you will frequently be responsible for the...

  • Call Center Rep

    2 weeks ago


    Memphis, Tennessee, United States ManpowerGroup Full time

    Our client, in the East Memphis area is seeking a Call Center Representative to join their team. As a Call Center Representative, you will be part of the contact center team supporting operations. The ideal candidate will have flexibility, strong communication skills and teamwork which will align successfully in the organization.Job Title: Call Center...


  • Memphis, Tennessee, United States Morrow Group Full time

    Looking for a real estate agent opportunity in Memphis, TN? Join our team in Memphis and West Tennessee for comprehensive training and support to reach success, with the potential to earn $75,000 in your first year.Here's what being a Real Estate Agent with us involves: Receive personalized guidance and instruction from a top team leader and instructor in...


  • Memphis, Tennessee, United States Bob Simpson - State Farm Agent Full time

    Job DescriptionPosition OverviewJoin our dynamic State Farm Agent team as an Account Representative. We are looking for a professional who is passionate about delivering exceptional customer service and engaging in meaningful conversations. If you are a self-starter who enjoys a fast-paced environment, this is the ideal opportunity for a fulfilling career...


  • Memphis, Tennessee, United States Morrow Group USA Inc Full time

    We are in need of a professional real estate recruiter to help us identify driven new agents who can meet the demands of our growing real estate business. You'll be responsible for reaching out to agents, ensuring their abilities align with our high-performance standards, and evaluating if they're a great culture fit for the team. Ideally, applicants are...


  • Memphis, Tennessee, United States tapwage Full time

    What makes DHL great?Our PeopleWe know each employee's individual contributions make us the #1 Express Delivery and Logistics Company in the world.Distinguished as No. 1 World's Best WorkplaceTM by Great Place to Work and Fortune MagazineDHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible...


  • Memphis, Tennessee, United States Comparion Insurance Agency Full time

    Pay PhilosophyThe typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as...


  • Memphis, Tennessee, United States Comparion Insurance Agency Full time

    Pay PhilosophyThe typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as...

  • Insurance Agent

    4 weeks ago


    Memphis, Tennessee, United States Comparion Insurance Agency Full time

    Pay PhilosophyThe typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as...

  • sales rep

    2 weeks ago


    Memphis, Tennessee, United States The Gardner Agency Group Full time

    Job DescriptionJob DescriptionThe Gardner Agency is looking for motivated individuals to join their team to help families protect their homes.Reps will work with warm leads and have access to over 30 insurance carriers.Benefits include swift advancement, commission daily pay, and flexible scheduling.The agency offers mentorship, training, and support, as...

  • Inside Sales

    2 weeks ago


    Memphis, Tennessee, United States teamworkonline Full time

    The Memphis Redbirds are seeking enthusiastic, driven, and energetic individuals to join our inside sales team. This entry-level, seasonal position is responsible for assisting the Ticket Sales Department in reaching sales goals through outbound calls to local businesses, churches, schools, and organizations in an effort to sell season memberships, suites,...

  • Inside Sales

    4 weeks ago


    Memphis, Tennessee, United States teamworkonline Full time

    The Memphis Redbirds are seeking enthusiastic, driven, and energetic individuals to join our inside sales team. This entry-level, seasonal position is responsible for assisting the Ticket Sales Department in reaching sales goals through outbound calls to local businesses, churches, schools, and organizations in an effort to sell season memberships, suites,...


  • Memphis, Tennessee, United States Cognizant North America Full time

    Join our team and you'll take on projects that continuously sharpen your talents for solving problems and pursue your ambitions Cognizant, a global IT consulting firm, is looking for a Technical Support Agent with retail experience to be part of our team of specialists in Memphis, TN. Our agents are encouraged to display critical thinking, analytical skills,...


  • Memphis, Tennessee, United States Service Logic Full time

    ** National HVAC Service** ** Commercial Maintenance Sales Representative - Memphis** Memphis, TN 38132 National HVAC Service is looking to add dynamic sales representatives for our growing HVAC services business. The position is full time and has a guaranteed base salary + progressive commission structure. National's service maintenance sales...


  • Memphis, Tennessee, United States Renewal by Andersen - The Birner Group Full time

    Job DescriptionJob DescriptionAre you looking for a role with high earnings potential? Join Our Team as a Sales Representative in Memphis, TNRenewal by Andersen, a proud subsidiary of Andersen Corporation, has been a pioneer in the window and door industry since 1903. With a presence in over 100 U.S. markets, we stand as the nation's premier replacement...


  • Memphis, Tennessee, United States Allstate Insurance Agency - Nedia Brassell Full time

    Are you looking for a meaningful career in a local business that has national brand support people recognize and trust?As an Insurance Sales Professional, you will help grow a local Allstate agency by engaging new prospects and building strong relationships in the community. You will apply insurance knowledge and sales skills to increase the customer's...


  • Memphis, Tennessee, United States Allstate Insurance Agency - Nedia Brassell Full time

    Are you looking for a meaningful career in a local business that has national brand support people recognize and trust?As an Insurance Sales Professional, you will help grow a local Allstate agency by engaging new prospects and building strong relationships in the community. You will apply insurance knowledge and sales skills to increase the customer's...


  • Memphis, Tennessee, United States Verizon Full time

    When you join Verizon Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come...

  • Front Desk Agent

    2 weeks ago


    Memphis, Tennessee, United States Sheraton Memphis Downtown Full time

    Property Description: Sheraton Memphis Downtown is a well-established hotel located in the heart of downtown Memphis, Tennessee, offering an exciting and dynamic work environment. As a job applicant, joining the team at Sheraton Memphis Downtown means being part of a trusted Marriott brand known for its Southern charm, exceptional service, and prime location...

  • Sales Branch Manager

    4 weeks ago


    Memphis, Tennessee, United States Labor Finders Full time

    ARE YOU LOOKING FOR A CHANGE? Are you comfortable walking onto a construction site or into an upscale hotel? Interested in working for a company that values hard work and loyalty? Do you have strong communication and interpersonal skills, with the ability to build rapport with customers? Are you a self-motivated go getter? Are you high energy with a positive...