title 32 it specialist

Found in: beBee jobs US - 1 week ago

Battle Creek, Michigan, United States Department Of The Air Force Full time
Summary

THIS IS AN AIR FORCE NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION.


This National Guard position is for a TITLE 32 IT SPECIALIST (CUSTOMER SUPPORT) (MI 110WG), Position Description Number
D2182P01 and is part of the MI 110 Airlift Wing, Michigan Air National Guard.



This vacancy may qualify for a Recruitment Incentive. The selected candidate will be required to fulfill a service agreement in order to be eligible
Duties


THIS IS A TITLE 32 NATIONAL GAURD POISITION THAT REQUIRES MILITARY MEMBERSHIP


This position is located in the Operations Section of a Base Communications Unit, Mission Support Group, in an Air National Guard Wing.

This is an Air National Guard (ANG) Dual Status Technician position requiring military membership, compatible military skill assignment, and classification.

This position is responsible for providing voice, data, wireless, Communications Focal Point (CFP) and information security services provided to the Wing, supported Geographically Separated Units, and Tenants.

The incumbent specializes in one or more of the major information technology (IT) and/or communications systems/functions managed and maintained by the Unit - network infrastructure, wireless systems, voice systems, and CFP operations.

The purpose of this position is to serve as a customer support specialist performing work involving analytical and evaluative duties related to classified and unclassified information technology networks and/or cyber system with primary knowledge requirements of information processing methodology, information technology, telecommunications systems, computer capabilities, processing techniques, IT trouble ticket management, and data communications.


  • Manages the assigned IT/communications environment with privileged access at the network level for the Wing, Geographically Separated Units (GSU), and Tenants. Plans, coordinates, installs, and continuously analyzes system design, hardware and software.
  • Serves as a focal point for ensuring functionality and operability of the assigned IT/data systems/functions, voice and wireless systems to support mission requirements of Wing, Geographically Separated Units (GSU), and Tenants. Optimizes the functionality and performance of hardware and software systems and ensures availability, integrity, efficiency, and reliability of system/functional resources while managing the communications focal point coordination and workload distribution duties.
  • Provides customer technical assistance and support for all users.
  • Determines customer requirements and assists customers by recognizing and analyzing trends and providing instruction and orientation services.
  • Conducts feasibility studies to identify and analyze system failures and analyzes data to determine if trends exist which forecast the need for future replacement or modification of system hardware and software.
  • Coordinates frequency needs with command level spectrum management office to maintain current allocations and obtain new authorizations.
  • Installs, maintains, and repairs hardware devices supporting a broad range of information and communications systems.
  • Adheres to management control plan requirements by conducting self inspection and staff assistance visits. Resolves identified discrepancies.
  • Performs other duties as assigned.

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