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Professional Services Manager

4 months ago

Houston, Texas, United States Validvere Full time

Who we are:

Validere is a leading data and analytics SaaS provider for accelerating the energy transition. We're on a mission to digitally transform the world's largest supply chain to be commercially and environmentally efficient. Our Product Data Cloud enables energy companies to aggregate all product data sources into a single source of truth rapidly and seamlessly. Over 40 leading energy companies have partnered with Validere to identify new, hidden sources of value across the business. Our unique datasets and experts across data science, physical science, and oil and gas provide our clients a company-wide value engine that boosts commercial margins, reduces operational costs and risks, and ensures meaningful environmental progress.

Founded at Harvard University, Validere has since raised $70M+ from leading technology and energy investors, including Mercuria Energy America, BlackRock, Wing VC, Greylock Partners, and Y Combinator. With offices in Houston, Calgary, and Toronto, our 100+ employees focus every day on delivering the highest value, removing friction, and scaling results for every one of our customers.

Let's give you a purpose:

  • Lead high-impact projects deploying Validere's solutions - spanning the Operations, Commercial and ESG space - to oil and gas clients
  • Service and delight Validere clients throughout the customer journey, providing compelling data-driven analysis and recommendations with a laser-focus on delivering value and removing friction
  • Deploy customer success best practices to effectively manage accounts assigned to you
  • Co-lead our pre-sales efforts along with the BD team by running discoveries, delivering demos and technical analysis to prospective clients
  • Manage and mentor a team of high-skilled consultants and partner with other Validere teams on cross-functional work
  • Develop and implement practices that scale with our rapid growth

What you'll bring along:

  • Strong track record of successfully managing teams and projects. Bonus points for experience managing software implementations and other technology projects
  • Ability to perform basic analytics, structure data, quickly identify root problems, prototype solutions, and manage path to deployment & scaling
  • Expert communication skills, with the ability to tailor messaging for technical, business, and executive audiences
  • Experience in client-facing roles and ability to build "trusted advisor" relationships in the pre-sales and/or post-sales context
  • Strong grasp of math and statistics, basic (1st year) understanding of chemistry/physics; business-logic-level understanding of AI/machine learning, IoT, automation techniques, and other technologies
  • Understanding of the oil and gas industry and value chain and/or appetite to learn more. Bonus points for experience in product quality, measurement, blending, trading, logistics
  • Drive and passion for solving problems - often in the context of great uncertainty - and building efficient processes are a must

We love it here, you will too:

  • Competitive compensation
  • Comprehensive health and dental benefits
  • Stock options (at Validere, we're all owners)
  • RRSP/401(k) matching programs
  • Flexible working arrangements
  • Professional development budget to master your craft
  • Generous time-off with parental/family leave
  • Quarterly Employee Wellbeing Days and No Meeting Friday Afternoons
  • Great Place to Work Certified
  • An inclusive, ego-free environment where diversity of people and thought is valued
  • Opportunity to impact the trajectory of a fast growing tech company

Validere is an equal employment opportunity employer. We welcome and encourage applications from everyone regardless of race, colour, religion, gender, sexual orientation, age, or disability status. Accommodations are available on request for candidates taking part in all aspects of the interview process and beyond. We are committed to providing an inclusive, open, and diverse work environment.