Dispatcher Transportation- Full Time

4 weeks ago

New York, New York, United States Caesars Entertainment Full time

ESSENTIAL FUNCTIONS:
Consistently demonstrates superior customer service skills by displaying outlined service behaviors.

Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next.

Creates an atmosphere of luck and celebrates guest's wins.

Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.

Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting.

Ensures assignments are accurately received and implemented by company drivers. Coordinates any limousine activity both internal and external from initial client contact to satisfactory conclusion. Responsible for the coordination of transportation manpower in accordance with established guidelines.

Collects and completes daily operational data ensuring that shift changes are smooth and that the transportation office is never unattended.

Ensures accuracy of driver labor hours. Communicates with property concerning limousine status. Assigns limousine requests to outside vendors in fair, equitable manner. Assists supervisor in ensuring outside vendors meet company standards of quality service, maintenance of vehicles, uniforms and driver appearance. Coordinates limo repairs and maintenance with Fleet Maintenance. Approves and issues complimentaries for casino rated players based on established guidelines.

EDUCATION/SKILLS/EXPERIENCE:
High school diploma preferred. Light typing, filing. Strong communicative, organizational, telephone, computer, math/computation and decision making skills. Previous clerical experience with one to two years transportation coordination experience preferred.

DISCLAIMER:
"This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments)."

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers.

Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions.

Our resorts operate primarily under the Caesars, Harrah's, Horseshoe and Eldorado brand names.

We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership.

The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.
Our Caesars family is driven by our Mission, Vision and Values.

We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day.

Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

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