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Enterprise Forms Analyst

1 month ago


Columbus, Ohio, United States Grange Insurance Full time

It's ok if you don't meet every requirement. At Grange, we prioritize creating a diverse, equitable and inclusive workplace. If you're enthusiastic about this role but your previous experience only partially matches qualifications in the job description, we still encourage you to apply. We believe in fostering growth and providing opportunities for continuous learning and development of skills as you progress in your career with us.

Summary: This position is responsible for creating, managing and maintaining policy forms library inventory which is the official repository. Serving as the gatekeeper by managing change control and maintaining version control of form usage and related metadata. Responsible for researching, designing, developing and identifying updates for enterprise forms.

What You'll Be Doing:

  • Designs and develops declarations, forms, endorsements, contracts, and other policyholder documents for all new and existing products for all states. Completes the development of personal lines auto and home contracts with some assistance.
  • Creates, manages, and maintains policy forms library inventory which serves as the official repository. Enforces enterprise policy and regulatory required document standards for declarations, forms, endorsements, contracts, and other policyholder documents to ensure consistency across the organization.
  • Gathers stakeholders and manages the Policy Language Committee to support all initiatives and requests to research and provide historical information related to form effective dates and revisions. Owns documentation of gold standard language.
  • Coordinate, research, and respond to all certified policy requests and emerging trends. Serves as a liaison to the business, PL, CL, GTS, Legal and the Office of Compliance partners on all document related questions.
  • Works with the business units, PL, CL, GTS, Legal and the Office of Compliance partners to understand and execute workload to align with their priorities.
  • Develops and maintains competitor contract comparisons and recommends language approaches as appropriate based on competitor positioning.
  • Works independently on moderate to complex projects, tasks, and contracts.
  • Contributes to the development of best practices, principles, and techniques for the contract team.
  • Develops and demonstrates a high level of understanding and knowledge of personal lines contracts and forms, including industry trends, state legal/DOI requirements, and competitor landscape.
  • Participates in and supports Personal Lines forms related projects and priorities by providing analysis, insights, perspective, and recommendations, and responding to inquiries from business partners.
  • Provides analysis, insights and ad hoc support for rate revisions while communicating and supporting action plans.
  • Manages change control and maintains version control and form usage/effective metadata.
  • Manages the form change process to ensure implementation of agreed to changes (agent communication, internal training documents, BA templates/scope documents, DOI filing materials, timeline coordination). Verifies with project management team who validates that all document/form related deliverables have been completed prior to the production release date.

What You'll Bring To The Company:

Four-year professional degree and/or comparable education and experience preferred with education concentration on business, risk management, information technology and/or general management. Preferred three years of personal lines or commercial lines product or other industry related experience such as form filing, compliance monitoring or records management. Excellent oral and written communication, organizational, work management and analytical skills. Must possess ability to complete multiple tasks within set deadlines. Must be highly motivated and results oriented. Must have the ability to initiate and take independent action. Highly skilled in dealing with ambiguity. Ability to build relationships across departments. Demonstrated ability to work with a team. Demonstrated proficiency with Microsoft Office products (Outlook, Excel, PowerPoint, Word).

About Us:

Grange Insurance Company, with $3.2 billion in assets and more than $1.5 billion in annual revenue, is an insurance provider founded in 1935 and based in Columbus, Ohio. Through its network of independent agents, Grange offers auto, home and business insurance protection. Grange Insurance Company and its affiliates serve policyholders in Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, and Wisconsin and holds an A.M. Best rating of "A" (Excellent).

Grange understands that life requires flexibility. We promote geographical diversity, allowing hybrid and remote options and flexibility in work hours (role dependent). In addition to competitive traditional benefits, Grange has also created unique benefits based on employee feedback, including a cultural appreciation holiday, family formation benefits, compassionate care leave, and expanded categories of bereavement leave.

Who We Are:

We are committed to an inclusive work environment that welcomes and values diversity, equity and inclusion. We hire great talent from various backgrounds, and our associates are our biggest strength. We seek individuals that represent the diversity of our communities, including those of all abilities. A diverse workforce's collective ideas, opinions and creativity are necessary to deliver the innovative solutions and service our agency partners and customers need. Our core values: Be One Team, Deliver Excellence, Communicate Openly, Do the Right Thing, and Solve Creatively for Tomorrow.

Our Associate Resource Groups help us create a more diverse and inclusive mindset and workplace. They also offer professional and personal growth opportunities. These voluntary groups are open to all associates and have formed to celebrate similarities of ethnicity/race, nationality, generation, gender identity, and sexual orientation and include Multicultural Professional Network, Pride Partnership & Allies, Women's Group, and Young Professionals.

Our Diversity, Equity and Inclusion Council, created in 2016, is focused on professional development, networking, business value and community outreach, all of which encourage and facilitate an environment that fosters learning, innovation, and growth. Together, we use our individual experiences to learn from one another and grow as professionals and as people.

We are committed to maintaining a discrimination-free workplace in all aspects, terms and conditions of employment and welcome the unique contributions that you bring from education, opinions, culture, beliefs, race, color, religion, age, sex, national origin, handicap, disability, sexual orientation, gender identity or expression, ancestry, pregnancy, veteran status, and citizenship.

Grange Enterprise is proud to be part of the CEO Action for Diversity and InclusionTM, a national initiative of more than 1400 CEOs working for the advancement of diversity and inclusion within the workplace.


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