MRI Medical Scheduler

1 month ago

Chicago, Illinois, United States Aston Carter Full time

Aston Carter is hiring for a Diagnostic/MRI scheduler for a world renowned hospital in Chicago, IL

Description:

  • Responsible for coordinating complex inter-departmental schedule management in collaboration with key team members to solve challenging scheduling requirements. This may include but not limited to decision tree utilization, work queue management, patient waitlist management, text appt reminder verification, updates family with NPO instructions if appointment time changes, ACD line, voicemail, etc.
  • Coordinates medical imaging procedures with internal and external providers.
  • Responsible for coordinating, with minimal oversight, cleared high-risk implanted-device medical imaging procedures based on the patients' needs with other services, ensuring that certain procedures and protocols are being met. This includes tagging High-Risk implants for patient MR safety clearance from the MR Technologist.
  • Evaluating urgent/stat requests from providers and using good judgement to prioritize pressing matters when time is limited while communicating with those of lesser urgency with the MR leadership team.
  • Collaboration with PSR representative for escalation of patient exam that requires prioritization.
  • Facilitates research appointment requests to ensure the patient is scheduled within the appropriate study window.
  • Conducts exam-mapping verification of the ordered exam on the appropriate scanners based on software and protocol needs.
  • Answers multiple divisional phone calls via ACD line X70433; responding to customer requests including, and not limited to cross departmental appointment scheduling, screening, routing calls and registration.
  • Trouble shoots and helps facilitate optimization of scanner utilization for all MR locations in conjunction with MR leadership team.
  • Collaborates with MR facility teams on rescheduling patients to other locations due to medical conditions.
  • Replenishment and documentation of patient relations vouchers utilization for imaging needs.

Additional Skills & Qualifications:

  • 2+ years of Diagnostic/Medical Imaging Experience (MRI scheduling required)
  • Computer Skills: EPIC
About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

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