In Room Dining

4 weeks ago


Nashville, Tennessee, United States Conrad Nashville Full time
Job Description* Prepare station in anticipation of the day's business.

  • Stock work areas with china, glassware, linen, coffee pots, napkins and ensure that stock is clean and polished.
  • Check VIP list, and communicate orders to the kitchen and the next room service shift.
  • Set trays and tables according to established standards.
  • Deliver orders according to established standards.
  • Retrieve trays on a timely basis.
  • Ensure quality of food - beverage being delivered and communicate with Manager/Captain/Kitchen.
  • Prepare and deliver amenities and replenish as needed.
  • Perform opening and closing duties according to established sidework checklist.
  • Have a thorough knowledge of menus and current specials and upsell items to guests.
  • Answer the telephone while maintaining the established standards.
  • Approach all encounters with guests and employees in a friendly, service-oriented manner.
  • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag
when working.

  • Team members must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.

Source:
Hospitality Online

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