Supervisory Appeals Officer

Found in: beBee jobs US - 1 week ago

Anchorage, Alaska, United States Department Of The Treasury Full time
Summary

Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.

WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at



Duties

WHAT IS THE OFFICE OF APPEALSDIVISION?

A description of the business units can be found at:

Vacancies will be filled in the following specialty areas:

Independent Office of Appeals, Case & Operations Support, Policy Planning Quality & Analysis/Examination Policy & Analytics (C&OS/ PPQ&A/EP&A)

The following are the duties of this position at the full working level.

  • Provides nationwide leadership for the full range of assigned Appeals programs and contributes to the technical review of exam programs. Responsibilities include program and policy development and implementation; evaluation of programs, policies, personnel and procedures; and improving organizational effectiveness and efficient utilization of resources.
  • Works with the Appeals executives, the Appeals Area Directors, and counterparts in other IRS Divisions in formulating new or revised policies for Appeals. Develops objectives, strategies, actions and critical success factors. Consolidates final strategic business planning documents for Appeals.
  • Exercises overall program responsibility for analyzing and evaluating the effectiveness of program accomplishments both short term and long term. Identifies program successes and possible best practices for validation and potential replication.
  • Conducts briefings and prepares comprehensive reports to keep top-level managers and leaders apprised of program plans and progress and to communicate findings and recommendations. Prepares agency directives, IRM issuances, memoranda, Appeals policy statements, and other written guidelines and recommendations.
  • Analyzes mission critical tax related program areas to discern trends in program delivery. Consolidates report data to measure the effectiveness in meeting baselines or the degree to which program plans and achievements support strategic agency initiatives. Ensures that area plans and accomplishments are consistent with Appeals goals, schedules, and policies.

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