Sr. Product Manager, AMZL CommOps

Found in: beBee jobs US - 6 days ago


East Palo Alto, California, United States Amazon Full time

Are you passionate about being a part of a team where your work has meaningful impact on communities? Do you get excited about building process in an ambiguous green field environment? Are you looking for an opportunity to support Amazon's continued ability to deliver smiles in communities?

Amazon Community Operations is helping Amazon become the most in-demand company locally, by anticipating our communities' needs and building positive net impact anywhere we operate. Amazon's core competency in end-to-end logistics is one of the primary reasons that communities turn to us for help. We are hiring a Senior Product Manager to own and develop new products and services aimed at expanding our Community Insights capabilities. In this role, you will create the vision for Community Insights product suite expansion. You will be customer centric and creative, have a knack for developing compelling user stories, crisply defining customer and product requirements and own the product roadmap for new services. You will develop and drive high-level strategic initiatives but will also be willing to roll up your sleeves, dig in and get the job done. Maturity, strong business acumen, the ability to influence cross-functional teams and strong analytical skills are essential.

Key job responsibilities


• Define product vision, strategy and roadmap - building and launching products that support global communities


• Partner with cross-organizational teams (across function, level and geography) in World Wide Operations to influence the development and launch of new products and services


• Own and manage the product roadmap, making data driven tradeoffs, and balancing customer needs versus technical or operational constraints


• Make smart tradeoffs, coordinate dependencies, and maintain communication to guarantee smooth and efficient product delivery


• Write Press Release Frequently Asked Questions (PRFAQs) critical business docs to influence strategy and funding


• Deep dive into data to understand user behavior, uncover insights and monitor launch / product performance


• Bridge the gap between model builders and customers. The customers are Operations teams, Sustainability, Last Mile, Community facing teams, Employee Relations, Public Policy, etc...


• Ability to travel 15% each quarter

We are open to hiring candidates to work out of one of the following locations:

Bellevue, WA, USA | Cupertino, CA, USA | East Palo Alto, CA, USA | Nashville, TN, USA | Santa Clara, CA, USA




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