Special Events Supervisor

4 weeks ago


Las Vegas, Nevada, United States MGM Resorts International Full time

Become one of the stars behind the show and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To Entertain the Human Race.

PRIMARY PURPOSE: This position is responsible for oversight of our front-of-house team working in one of our world-renowned venues.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Assist Manager with basic floor duties of management, pre-event briefings with event staff in accordance with direction and information from department leadership, schedule staff based on event needs and oversight from department leader
  • Complete pre/post-event reports and ensure that all equipment is appropriately checked out/in
  • Identify and report any safety concerns
  • Monitor and maintain inventory and stock of all equipment and supplies
  • Monitor staff and vendor interactions with guests at all events to ensure high levels of service
  • Review and recommend event operational policies and procedures for the department
  • Supervise the Guest Services Desk and its functions; conduct a performance review of staff to include disciplinary action and provide leadership and guidance to staff and vendors

SUPERVISION:

  • Ushers

MINIMUM REQUIREMENTS:

  • High school diploma or equivalent
  • One (1) year of experience in customer service
  • Work varied shifts, including weekends and holidays


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