Special Events Supervisor
4 weeks ago
Become one of the stars behind the show and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To Entertain the Human Race.
PRIMARY PURPOSE: This position is responsible for oversight of our front-of-house team working in one of our world-renowned venues.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Assist Manager with basic floor duties of management, pre-event briefings with event staff in accordance with direction and information from department leadership, schedule staff based on event needs and oversight from department leader
- Complete pre/post-event reports and ensure that all equipment is appropriately checked out/in
- Identify and report any safety concerns
- Monitor and maintain inventory and stock of all equipment and supplies
- Monitor staff and vendor interactions with guests at all events to ensure high levels of service
- Review and recommend event operational policies and procedures for the department
- Supervise the Guest Services Desk and its functions; conduct a performance review of staff to include disciplinary action and provide leadership and guidance to staff and vendors
SUPERVISION:
- Ushers
MINIMUM REQUIREMENTS:
- High school diploma or equivalent
- One (1) year of experience in customer service
- Work varied shifts, including weekends and holidays
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Guest Services Supervisor
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