Team Lead

4 weeks ago

Los Angeles, California, United States Aston Carter Full time

We are looking for a proactive and dynamic people manager to join as our Team Lead of Beauty Sales. You will be the primary conduit between the Product Sales Manager, the Regional merchant team, the product brands and the customers. You will supervise, mentor and develop a cross‐functional sales team, and foster a service environment to create the luxury service experience for our customers. You will demonstrate the ability to lead and role model our highest standard of service quality.

The Team Lead will be partnering with high end, luxury cosmetics, skincare, and/or fragrance brands. You will attend seminars, and receive in-depth training to ensure you have the knowledge and skills needed to have ownership and autonomy in your role.

This position is located inside of the LAX airport, promising a high volume work environment which brings a high potential to maximize commissions. Full schedule availability is required, but you be will provided with a set schedule with two consecutive days off per week.

Description:

The Team Lead is primarily responsible for driving sales through a seamless customer experience aligned to the company vision. Supervise, coach and develop the sales team.

  • Create a collaborative, team environment that encourages exceptional luxury services for all customers.
  • Lead, manage, and correct while being able to critically problem solve in the moment.
  • Drive store sales through promotions, clearance, incentive targets, etc.
  • Continually monitor and improve team productivity results in the categories of:

Conversion of customers from non-buying to buying

Spend per transaction

Average Units per Sale (AUS)

Staff Productivity Results

  • Ensure clear goals and objectives have been set and communicated with all team members.
  • Consistently keep team focused on customer experience and productivity targets.
  • Manage optimal staffing and floor coverage.
  • Maintain floor presentation to meet or exceed brand and company requirements.
  • Set and keep up with the appropriate Presentation Stock levels.
  • Promote the company brand and positive professional image by being a role model for other staff members.

Skills:

  • Customer service
  • Sales
  • Retail
  • Retail sales
  • Management skills
  • Supervision
  • Retail customer service

MUST HAVE REQUIREMENTS:

  • At least 1 year of experience leading a team within retail or service industry.
  • High School Diploma or GED
  • Proficient with Microsoft-based applications
  • Ability to effectively communicate both written and verbally in English.
  • Maintain a professional appearance and use proper, polite language.
  • Must have strong interpersonal skills with the desire and ability to lead, motivate, and manage others.
  • Must be have full availability between 4:45am - 2:30am, 7 days a week.

NICE TO HAVE QUALIFICATIONS:

  • Previous experience working with luxury brands in a boutique retail environment.
  • Ability to speak a secondary language is beneficial, but not required.
  • Previous experience managing sales goals for luxury products.
About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

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