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Partnerships Specialist

2 months ago

Boulder, Colorado, United States SumUp Full time

(Boulder, Colorado)

Who you are:

SumUp is seeking a Partnerships Operations Specialist to join the SumUp team in the Boulder, Colorado office. You will support the Revenue Operations and Sales teams as we look to grow our partnerships channel. This includes our Local Partner program—a group of over 20,000 local-business advocates—and our Merchant Referral process that incentivizes current customers to refer their peers to SumUp. The ideal candidate will be highly organized, collaborative, resourceful, and results-driven.

This is an in-office position in Boulder, Colorado.

What you'll do:

  • Be the face of the Local Partner and Merchant Referral programs with internal stakeholders, including Sales, Finance, and Marketing
  • Take full ownership of the Local Partner and Merchant Referral operations, including payouts and existing internal processes
  • Own external-facing communications to the local partners through email, text, and a Facebook page
  • Update existing and create new automated and one-off email and text campaigns throughout the partners' and merchants' lifecycles
  • Encourage the Sales team to harness the power of these two channels in their own sales process, including working with the Learning and Development team to include training on these programs for new hires
  • Show considerable growth in leads submitted and contracts signed through the two programs
  • Improve the Local Partner experience so partners are engaged and keep SumUp top of mind

What we're looking for:

  • 2-3 years in channel/partner management or marketing, sales enablement, operations
  • 2-3 years in a project management role
  • Basic experience working with Excel or Google Sheets
  • Great customer service skills
  • Ability to work efficiently and adapt to change
  • Experience working with technical platforms such as Salesforce, Allbound, Partner Stack, etc.
  • Experience with small-to-medium sized businesses, FinTech, SaaS, or point of sale systems is a plus
  • Consultative with strong ability to problem solve with partners to achieve their specific objectives
  • Excellent written and verbal communication skills

Who we are:

Business owners are at the heart of everything we do at SumUp, which is why we create powerful, easy-to-use financial solutions to help them. With a founder's mentality and a 'team-first' attitude, our diverse teams across the globe work together to ensure small business owners we partner with can be successful doing what they love.

SumUp is a global financial technology company that allows businesses of all sizes to manage their business and accept payments both in-store and online. Named as Europe's fastest-growing company in the Inc. 5000, SumUp supports over 4 million merchants globally and operates in 36 markets across Europe, the U.S., South America, and Australia. With our point of sale systems, card terminals and online services relied upon by businesses of all sizes, SumUp is the partner of choice for small businesses from every walk of life.

Compensation:

  • $60k-$80k
  • Compensation will be finalized based on the candidate's experience and location

Benefits & More:

  • We're a truly global team of 3000+ people from 60+ countries, working to help small businesses across 3 continents.
  • Startup environment and small, cross-functional teams
  • A full suite of benefits including medical, dental and vision
  • 22 days vacation days & 8 sick days plus 11 paid holidays
  • 401(K) employer match and paid parental leave
  • One month of sabbatical after every 3 years of employment

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.


Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don't tick every box, it's ok too because it means you have room to learn and develop your career at SumUp.