Trading System Support Analyst

2 months ago


Chicago, Illinois, United States Belvedere Trading Full time

Belvedere Trading is a leading proprietary trading firm, headquartered in downtown Chicago. Our traders provide liquidity to the market through their market-making activities.

Roles and Responsibilities:

  • Provide exceptional support for traders by resolving issues promptly and ensuring the best trading experience
  • Handle immediate trading system issues efficiently
  • Troubleshoot complex trading system-related problems, enter issues into a ticketing system, and capture workarounds
  • Work on improving the stability of the trading system by automating tasks and monitoring system components
  • Identify patterns and correlate problems to resolve issues effectively
  • Recommend and implement improvements to support tools and processes
  • Build tools to identify potential problems proactively
Requirements:
  • Interest in electronic trading or finance with technical experience
  • Proven expertise in scripting and troubleshooting using PowerShell, Python, SQL, and relational databases
  • Ability to work on-call and cover alternate shifts
  • Strong critical thinking skills and ability to analyze and solve problems
  • Excellent communication skills for technical and non-technical audiences
  • Drive to go above and beyond expectations
  • Capability to work independently or in a team environment
  • Bachelor's degree required
  • Experience with third-party software and proprietary trading systems is a plus
Belvedere Trading is an equal opportunity employer, focusing on diversity and providing a positive work environment for all team members. We live by our Core Values: Team Belvedere, Me In Team, Own It, Iterative Innovation, and Passionate Discourse.

No unsolicited resumes accepted. For inquiries about the recruitment process, contact us.

Work Schedule: Regular attendance with occasional nights and weekends.

Sponsorship: Not available for this position

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