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Data Center Technician

3 months ago


Boston, Massachusetts, United States Cognizant Full time

Job Title - DataCenter Technician / Site Network Engineer

Location - Boston, MA

Job Description

Technician Skillset Required Provide smart Hands and Feet support for Technology team on demand Rack and Stack Support for commissioning/decommissioning infra devices to be provided. Provide physical access to vendors on demand for site/Communication rooms – IDF/MDF/MMR and Data Center/Server room. Good Knowledge and experience in managing Power Shut Down maintenance activities which includes shutting down network devices and servers in Data Center Printer Management/usage monitoring and coordinate with Vendors to ensure print services continuity. Co-ordination for cable patching with Vendors or enable on demand. Ensure basic Network connectivity (LAN), Wi-Fi access / Video Tandberg / Printer/ Voice are available at site Advanced Troubleshooting / Problem Solving capabilities to narrow down root cause of incident reported by end users for IT devices and mobility support/management Installing and configuring hardware and software components to ensure usability by end users

Manage IT Asset lifecycle management for the location/region including, asset collection coordination with vendor, secure storage, labelling, imaging, allocation, recovery, hygiene validation, disposal, and system updates.

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