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Room Attendant
3 months ago
Limpia y prepara las habitaciones de los huéspedes y las áreas públicas cumpliendo con los estándares de limpieza establecidos por la propiedad para asegurar la satisfacción del huésped y potenciar al máximo las ganancias.
Responsabilidades:
Saca artículos de los estantes y las bodegas y prepara la carretilla de limpieza con los productos; constantemente mantiene las carretillas de limpieza y las bodegas ordenados y en buenas condiciones para favorecer la eficacia y hacer más fácil la limpieza de las habitaciones.
Limpia y pasa un trapo por las ventanas, puertas, paredes, closets y accesorios de las habitaciones, áreas públicas y pasillos, frecuentemente usando escaleras de mano o banquillos para limpiar las áreas difíciles de alcanzar para poder mantener una instalación limpia, presentable y atractiva durante todo el tiempo. Lava las paredes de la ducha y la tina, limpia el inodoro(s) y las divisiones de los inodoros cuando corresponda; pasa un trapo húmedo por las cañerías expuestas, limpia los espejos, lavabo(s) y paredes para contar con baños públicos y para el huésped que estén limpios e higiénicos.
Repone las toallas, los jabones y todas las amenidades de la habitación y reabastece los materiales impresos que el huésped anterior se llevó o que están manchados o rotos para asegurarse que hay un suministro adecuado para los siguientes huéspedes.
Lava a mano todas las áreas que tienen piso (linóleo, losa, etc.) para quitar la suciedad y limpiar las manchas.
Sacude y pule todos los muebles, accesorios y artículos que cuelgan de la pared, incluyendo el uso de un plumero para alcanzar los respiraderos y las esquinas de los techos para quitar el polvo y telarañas.
Quita toda la ropa de cama de las camas y las vuelve a tender con ropa de cama fresca, revisando la limpieza de los cubrecamas, cobijas y los forros de los colchones, reemplazándolos si están sucios.
Levanta los colchones para revisar si no hay manchas entre los colchones y debajo de la camas.
Revisa la limpieza del closet, pasa un trapo húmedo por la puerta del closet, la manecilla y los estantes superiores y repone los artículos de la habitación del huésped, tales como ganchos para colgar, cobijas y almohadas adicionales.
Aspira las habitaciones, áreas públicas y pasillos operando aspiradoras que pesan hasta 25 libras y levanta y mueve muebles pesados para poder aspirar toda el área de la alfombra, incluyendo por debajo de los muebles y por las áreas difíciles de alcanzar.
Inspecciona todos los cerrojos de las puertas y ventanas para asegurarse que funcionen correctamente e inmediatamente alerte a la gerencia a que se dirija a una situación insegura o peligrosa para garantizar la seguridad de los huéspedes y de los empleados.
Inspecciona todo el equipo de las habitaciones (TV, luces/lámparas, grifos, radios) para asegurarse que funcionen correctamente e inmediatamente reporta por escrito la condición de la habitación y las deficiencias de mantenimiento al Housekeeper Ejecutivo para que la situación se repare o solucione sin demora.
Asegura y mantiene custodia del equipo, llaves y materiales durante todo el tiempo para poder proteger y conservar los bienes del hotel.
Calificaciones:
Educación/ Entrenamiento formal
No se necesitan estudios o capacitación formal
Experiencia
Experiencia previa en el área de limpieza deseable
Conocimientos/Habilidades
Debe tener conocimiento básico de los principios generales de limpieza, del uso de los productos de limpieza y del funcionamiento del equipo de limpieza.
Debe poder entender y seguir instrucciones verbales o escritas y poder comunicarse verbalmente y por escrito.
Excelente visión necesaria; énfasis en estándares de limpieza y control de calidad.
Demanda Física
Las demandas físicas descritas aquí son representativas de las que debe cumplir un asociado para realizar con éxito las funciones esenciales de este trabajo. Se pueden hacer ajustes razonables para permitir que las personas con discapacidades realicen las funciones esenciales.
Debe tener fuerza en la parte superior del cuerpo para levantar hasta 50 libras continuamente durante todo el transcurso del turno de trabajo.
Debe tener la fuerza para empujar, jalar y mover palancas, equipo y muebles durante el transcurso del turno laboral.
Debe poder trabajar con los brazos levantados por encima de la cabeza durante el transcurso del turno laboral.
Debe poder maniobrar la carretilla de limpieza completamente cargada que pese hasta 50 libras a través de los pasillos y dentro y fuera de los closets durante el transcurso de todo el turno labora.
Hospitality|Hotel|Guest Room Attendant
