Warehouse Technical Support

3 weeks ago

Mechanicsburg, Pennsylvania, United States Schneider Electric MA Full time

Warehouse Technical Support

DESCRIPTION/RESPONSIBILITIES:
This Deskside/shop floor Support role internally titled "Tech Partner" will be responsible for a wide array of support services at assigned Schneider Electric facilities. This role will be responsible for 2 local sites, Mechanicsburg and Middletown, PA. The Tech Partner will split their time across the 2 locations. This role will be 40 hours a week, however as needed we may adjust your work hours if weekend or evening work is required. We expect a reasonable level of flexibility in these instances. These locations are distribution centers so support with be a mix of HW and SW. HW will include but not limited to hand held scanners, printers, laptops, Tablets and AV equipment. Some software and regular Cyber Security reporting and issue resolution is expected.

Responsibilities:
* Create, Receive, Monitor, Maintain and Resolve work tickets
* Imaging, Setup, and Support of computer(s), monitor(s), mobile device(s)
* Maintain on-site presence at designated service locations to support end users
* Software installation, support and make sure it is compliance with Schneider standards
* Perform pro-active and on-demand health check of IT systems including, but not limited to: printers, copiers, fax machines, scanners, and video conference equipment
* Training end users on how to operate office automation equipment as requested
* New hire orientation including show user how to work on IT assets daily basis, debrief Schneider policy(s) such as security policy, usage etc
* Hardware platform troubleshooting and management
* Software platform troubleshooting and management
* Perform secure password management for all provided passwords
* Support access to corporate network/wireless and applications (both on network as well as over VPN)
* Coordinate execution of tasks with guidance from Service Desk representatives or other IT support groups
* Manage IT inventory of in-house stock, such as moving, sorting, cleaning, stocking
* Identify, gain approval, and enter all project(s) as assigned by your manager into project tracker
* Assist with different regional projects for designated service locations, act as local hand and feet support
* Other duties as assigned by your manager

Expected Behaviors and Support Model Process

Tech Partners that work at the same site support the local user group and share and monitor the same ticket queues including but not limited to: Onsite Support US L2 / NAM L2 / CA L2 / MX L2 / Legacy ticket queue(s). Tickets must always be updated with a status.
* Tech Partners will serve as each other's backup support when they are away from the office and it is their responsibility to update the backup Tech Partner with their status, including updates to the worklog from any applicable tickets. In addition, they will keep their manager informed of any planned and unplanned type of leave to make sure there is proper support and coverage.
* Both Tech Partners have equal responsibility to manage IT assets and support IT assets in the assigned location. The facility will notify both Tech Partners by email regarding all IT assets. A ticket will need to be assigned prior to asset delivery. The Tech Partner will reply to the facility to then request the assets be delivered / pickup to their desk.
* Tech Partners will share equal ADM permission to support users and facilitate the needs that come from infrastructure and operational teams in the facility.
* Tech Partners will have the same physical access to the MDF / IDF / other area(s) such as conference room(s), storage room(s) etc to perform as required by their duties.
* Tech Partners will be involved in alternative local and regional project task as assigned and upon approval by their manager.
* Tech Partners will collaborate with each other in troubleshooting & resolving any issue(s) such as scope and resolution in a productive and respectful manner pr or communicate with our customers.

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color , gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.


  • Logistics Solutions CO-OP

    4 weeks ago

    Mechanicsburg, Pennsylvania, United States Schneider Electric USA, Inc Full time

    Schneider Electric has a great opportunity for a Logistics Solutions CO-OP based in our Mechanicsburg , PA facility during Fall 2024. This will be a hybrid full-time position No visa sponsorship or relocation will be provided for this role.Schneider ElectricTM creates connected technologies that reshape industries, transform cities and enrich lives. Our...

  • Logistics Solutions CO-OP

    1 week ago

    Mechanicsburg, Pennsylvania, United States Schneider Electric USA, Inc Full time

    Schneider Electric has a great opportunity for a Logistics Solutions CO-OP based in our Mechanicsburg , PA facility during Fall 2024. This will be a hybrid full-time position No visa sponsorship or relocation will be provided for this role.Schneider ElectricTM creates connected technologies that reshape industries, transform cities and enrich lives. Our...

  • Logistics Item Master Data CO-OP

    4 weeks ago

    Mechanicsburg, Pennsylvania, United States Schneider Electric USA, Inc Full time

    Schneider Electric has a great opportunity for a Logistics Item Master Data CO-OP in our Mechanicsburg , PA facility during Fall 2024. This position is on-site so it requires the ideal candidate to be located in the general area. This will be a full-time position. No visa sponsorship or relocation will be provided for this role.Schneider ElectricTM creates...

  • Logistics Item Master Data CO-OP

    1 week ago

    Mechanicsburg, Pennsylvania, United States Schneider Electric USA, Inc Full time

    Schneider Electric has a great opportunity for a Logistics Item Master Data CO-OP in our Mechanicsburg , PA facility during Fall 2024. This position is on-site so it requires the ideal candidate to be located in the general area. This will be a full-time position. No visa sponsorship or relocation will be provided for this role.Schneider ElectricTM creates...

  • Help Desk Analyst

    1 week ago

    Mechanicsburg, Pennsylvania, United States Randstad USA Full time

    job summary: The Tier 1 Helpdesk is responsible for ensuring customer satisfaction by resolving technical issues and ensuring end-user needs are met. Provides remote phone, email and chat troubleshooting support for application, desktop, network and mobile device issues (incidents), as well as customer requests (i.e. password resets), and record all...

  • Help Desk Analyst

    3 weeks ago

    Mechanicsburg, Pennsylvania, United States Randstad USA Full time

    job summary: The Tier 1 Helpdesk is responsible for ensuring customer satisfaction by resolving technical issues and ensuring end-user needs are met. Provides remote phone, email and chat troubleshooting support for application, desktop, network and mobile device issues (incidents), as well as customer requests (i.e. password resets), and record all...

  • Vice President

    2 weeks ago

    Mechanicsburg, Pennsylvania, United States Select Medical Full time

    Vice President & Controller - Inpatient Rehab DivisionJob ID290962LocationUS-PA-MechanicsburgExperience (Years)10CategoryProfessional/Management - Accounting/FinanceStreet Address4714 Gettysburg RoadCompanySelect MedicalPosition TypeFull TimeOverviewThe Vice President & Controller, Inpatient Rehabilitation Division (Controller) is responsible for leading the...

  • Vice President

    1 week ago

    Mechanicsburg, Pennsylvania, United States Select Medical Full time

    Vice President & Controller - Inpatient Rehab DivisionJob ID290962LocationUS-PA-MechanicsburgExperience (Years)10CategoryProfessional/Management - Accounting/FinanceStreet Address4714 Gettysburg RoadCompanySelect MedicalPosition TypeFull TimeOverviewThe Vice President & Controller, Inpatient Rehabilitation Division (Controller) is responsible for leading the...

  • construction engineer technician

    1 week ago

    Mechanicsburg, Pennsylvania, United States Construction Jobs Inc Full time

    General DescriptionThe Construction Engineering Technician position is responsible for assisting NAVFAC Mid-Atlantic, supporting facilities design and construction projects on-site.Bristol Alliance of Companies (Bristol Industries) is committed to building lasting relationships that reflect our hard work, ingenuity, and dedication to safety. Every employee...

  • Certified Splunk Administrator

    2 weeks ago

    Mechanicsburg, Pennsylvania, United States Nakupuna Consulting Full time

    Certified Splunk Administrator / DeveloperJob LocationsUS-PA-MechanicsburgJob ID CategoryInformation Technology Support/Software Development TestingTypeFull-Time SalariedCompanyNakupuna ConsultingOverviewNakupuna Consulting is looking for a Certified Splunk Administrator / Developer. The purpose is for the successful deployment of the Splunk Enterprise tool...

  • Certified Splunk Administrator

    1 week ago

    Mechanicsburg, Pennsylvania, United States Nakupuna Consulting Full time

    Certified Splunk Administrator / DeveloperJob LocationsUS-PA-MechanicsburgJob ID CategoryInformation Technology Support/Software Development TestingTypeFull-Time SalariedCompanyNakupuna ConsultingOverviewNakupuna Consulting is looking for a Certified Splunk Administrator / Developer. The purpose is for the successful deployment of the Splunk Enterprise tool...

  • Warehouse Technical Support

    3 weeks ago

    Mechanicsburg, United States Schneider Electric MA Full time

    Warehouse Technical Support - 70038   DESCRIPTION/RESPONSIBILITIES: This Deskside/shop floor Support role internally titled "Tech Partner" will be responsible for a wide array of support services at assigned Schneider Electric facilities. This role will be responsible for 2 local sites, Mechanicsburg and Middletown, PA. The Tech Partner will split their...

  • Warehouse Coordinator

    2 weeks ago

    Mechanicsburg, United States Nestlé Purina Pet Care Full time

    Warehouse Coordinator - We’re a leader in the pet care industry, which means we’re not only ahead in volume, profit and market share, but our associates dare to Stand Taller. We innovate new products, impart new agilities into existing processes, constantly advance pet nutrition, and always pay it forward in the form of service for our communities and...

  • Warehouse Auditor

    2 weeks ago

    Mechanicsburg, United States Titan Brands Full time

    Description: **About Titan Brands** At Titan Brands, the focus is simple — it’s about people. Our mission is to provide customers easy access to premium products without the premium cost. As an eCommerce company, we’ve grown from one brand with a handful of products to three brands with nearly 3,000 products including tractor and skid steer...

  • Warehouse Labor Pool

    2 months ago

    Mechanicsburg, United States Nestl S.A Full time

    In the Labor Pool role, youll train in several areas within the warehouse environment so you can effectively provide support to your assigned position and ensure you can effectively be a part of our safety policies and procedures. You will work in h Warehouse, Manufacturing

  • Dispatcher / Warehouse Associate

    2 weeks ago

    Mechanicsburg, United States American Expediting Full time

    **Dispatcher / Warehouse Associate** Onsite: Mechanicsburg, PA Available shift: Monday-Friday, 11:30am-8:00pm **ABOUT THE COMPANY**: American Expediting is the nation's premier custom transport provider. Our people are smart, creative problem-solvers dedicated to crafting custom transport, logistics, warehousing, and distribution solutions for some of the...

  • Dispatcher / Warehouse Associate

    3 days ago

    Mechanicsburg, United States American Expediting Full time

    **Dispatcher / Warehouse Associate** Onsite: Mechanicsburg, PA Available shift: Monday-Friday, 11:30am-8:00pm **ABOUT THE COMPANY**:American Expediting is the nation's premier custom transport provider. Our people are smart, creative problem-solvers dedicated to crafting custom transport, logistics, warehousing, and distribution solutions for some of the...

  • Outbound Warehouse Supervisor

    1 day ago

    Mechanicsburg, United States Fisher Auto Parts Full time

    Description Key Responsibilities: Effectively supervise and support a department of employees within the warehouse. Essential Functions: Effectively overseeing the day-to-day job duties of the warehouse employees on assigned team Provide training and support for all employees in their assigned job duties Hold associates accountable to measurable KPI's and...

  • Warehouse Supervisor

    2 weeks ago

    Mechanicsburg, United States GXO Logistics Full time

    Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levelswho can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at workand the resources to build a career...

  • Warehouse Supervisor

    5 days ago

    Mechanicsburg, United States GXO Full time

    Logistics at full potential. At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a...

  • Warehouse Supervisor

    1 week ago

    Mechanicsburg, United States GXO Logistics Full time

    Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levelswho can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at workand the resources to build a career...

  • Warehouse Supervisor

    2 weeks ago

    Mechanicsburg, United States GXO Logistics, Inc. Full time

    Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a...

  • Warehouse Supervisor

    1 week ago

    Mechanicsburg, United States GXO Logistics, Inc. Full time

    Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a...

  • Warehouse Tasker

    2 months ago

    Mechanicsburg, United States ALLEN DISTRIBUTION Full time

    **Job Title**: Warehouse Tasker **Department**: Operations **Reports To**: Distribution Manager **Position Type**: Full Time **Schedule**:2nd Shift - 6:00pm to 4:30am - Sun, Mon, Tues & Wed **Wage**:$18.00 + $1.50 Shift Diff/Hourly when applicable **Purpose of Position**Accurately process incoming and outgoing orders within designated systems. Provide...

  • Warehouse Supervisor outbound Experience Preferred

    2 weeks ago

    Mechanicsburg, United States Fisher Auto Parts Full time

    _**Federated/Fisher Auto Parts, Home of the Parts Professionals!**_ **Providing world class customer service and reliable auto parts and accessories for over 85 years! Fisher Auto Parts’ employees are one of the key ingredients to our success - past, present and future. Fisher has many different career and employment opportunities, as well as benefits to...

  • Warehouse Supervisor outbound Experience Preferred

    4 days ago

    Mechanicsburg, United States Fisher Auto Parts Full time

    _**Federated/Fisher Auto Parts, Home of the Parts Professionals!**_ **Providing world class customer service and reliable auto parts and accessories for over 85 years! Fisher Auto Parts’ employees are one of the key ingredients to our success - past, present and future. Fisher has many different career and employment opportunities, as well as benefits to...

  • Technical Specialist

    2 weeks ago

    Mechanicsburg, United States Larson Design Group Full time

    Job DescriptionJob DescriptionAbout UsLarson Design Group (LDG) is an award-winning, employee-owned Architecture, Engineering, and Consulting Firm. Guided by our core values, we’re expanding our team, opening new offices, and adding new offerings to provide responsive, innovative solutions to clients nationwide.   Being 100% employee-owned directly...

  • Technical Specialist

    1 week ago

    Mechanicsburg, United States Larson Design Group Full time

    Job DescriptionJob DescriptionAbout UsLarson Design Group (LDG) is an award-winning, employee-owned Architecture, Engineering, and Consulting Firm. Guided by our core values, we’re expanding our team, opening new offices, and adding new offerings to provide responsive, innovative solutions to clients nationwide.   Being 100% employee-owned directly...

  • IT Support

    4 weeks ago

    Mechanicsburg, United States Crescens Full time

    Job Title: IT Support Location: Mechanicsburg, PA Duration: 6 Months Short Description: 100% on-site work location: 1920 Technology Parkway, Mechanicsburg, PA 17050 Interview process: Preferably in-person Work hours: 40 hours per week; 8:30 AM - 5 PM (8 hour shift and 30 minute lunch) Job description: IT support and administration services,...

  • IT Support

    2 weeks ago

    Mechanicsburg, United States Crescens Full time

    Job Title: IT Support Location: Mechanicsburg, PA Duration: 6 Months Short Description: 100% on-site work location: 1920 Technology Parkway, Mechanicsburg, PA 17050 Interview process: Preferably in-person Work hours: 40 hours per week; 8:30 AM - 5 PM (8 hour shift and 30 minute lunch) Job description: IT support and administration services,...

  • IT Support

    4 days ago

    Mechanicsburg, United States Crescens Full time

    Job Title: IT Support Location: Mechanicsburg, PA Duration: 6 Months Short Description: 100% on-site work location: 1920 Technology Parkway, Mechanicsburg, PA 17050 Interview process: Preferably in-person Work hours: 40 hours per week; 8:30 AM - 5 PM (8 hour shift and 30 minute lunch) Job description: IT support and administration services,...