Implementation Consultant

3 weeks ago


Lawrenceville, Georgia, United States HB NEXT Full time

Job Position: Implementation Consultant

Location: Lawrenceville, GA

As a Implementation Consultant, you will be responsible for cultivating and nurturing strong relationships with our existing customers. Your primary goal is to ensure client satisfaction, drive product adoption, and identify opportunities for upselling or cross-selling additional services to meet their evolving needs. Specific responsibilities include:

Duties and Responsibilities

  1. Client Relationship Management
    • Serve as the main point of contact for assigned clients, building and maintaining strong, long-lasting relationships.
    • Understand the unique needs and goals of each client and develop tailored account strategies to meet their objectives.
  2. Product Adoption, Configuration and Training
    • Collaborate with clients to ensure they are effectively using our SaaS solutions.
    • Provide training and resources to clients to maximize their product utilization.
  3. Account Growth
    • Identify opportunities for upselling or cross-selling additional services, features, or upgrades to existing clients.
    • Develop account growth plans and strategies to achieve revenue targets.
  4. Issue Resolution
    • Address and resolve client concerns, issues, or questions promptly and effectively.
    • Coordinate with internal teams to ensure client needs are met.
  5. Renewal Management
    • Manage the renewal process for subscription-based services, ensuring a high retention rate.
    • Proactively engage with clients to secure contract renewals and minimize churn.
  6. Reporting and Analysis
    • Track and report on client engagement, usage, and satisfaction.
    • Analyze client data to identify trends, opportunities, and areas for improvement.

Qualifications:

  • Proven experience in account management, preferably in the SaaS industry.
  • SaaS configuration and implementation experience.
  • Strong knowledge of SaaS products and services.
  • Exceptional communication and interpersonal skills.
  • Ability to understand and articulate technical concepts to non-technical stakeholders.
  • Strong problem-solving and negotiation skills.
  • Results-orientated and self-motivated.
  • CRM software proficiency (e.g., Salesforce, HubSpot) is a plus

Benefits:

  • Competitive base salary and commission structure
  • Health, dental, and vision insurance.
  • Retirement savings plan with company match.
  • Opportunities for professional development and training.
  • Collaborative and inclusive work environment.


  • Lawrenceville, Georgia, United States Motion Recruitment Full time

    Our client is one of the fastest-growing counties in America for several decades. They are looking for a SAP Payroll Functional Consultant to join their team full-time for a long-term contract opportunity in Lawrenceville, GA. Contract Duration: 12 Months Required Skills & ExperienceSAP ECC 6.0 Payroll and Time configuration and functional support experience...

  • Project Manager

    3 weeks ago


    Lawrenceville, Georgia, United States Motion Recruitment Full time

    Our established client located in Northeast Metro Atlanta is a forward thinking and dynamic organization dedicated to serving the public sector is looking for an IT Project Manager to join their team for a long-term contract opportunity. They have made it to the list of Atlanta's Healthiest Employer of 2023 as well as the Top 100 Healthiest Workplaces in...


  • Lawrenceville, United States CareerBuilder Full time

    Job Position: Implementation Consultant Location : Lawrenceville, GA As a Implementation Consultant, you will be responsible for cultivating and nurturing strong relationships with our existing customers. Your primary goal is to ensure client satisfaction, drive product adoption, and identify opportunities for upselling or cross-selling additional services...


  • Lawrenceville, United States HB NEXT Full time

    Job DescriptionJob DescriptionJob Position: Implementation ConsultantLocation: Lawrenceville, GAAs a Implementation Consultant, you will be responsible for cultivating and nurturing strong relationships with our existing customers. Your primary goal is to ensure client satisfaction, drive product adoption, and identify opportunities for upselling or...

  • CMT Project Manager

    2 weeks ago


    Lawrenceville, United States Talent Consultant Group Full time

    Talent Consultant Group is partnered with an employee-owned consulting firm that is looking to add a CMT Project Manager to their growing team in Lawrenceville, Georgia.The CMT Project Manager will be responsible for managing all aspects of a facilities, materials, environmental, or geotechnical engineering project to ensure that it is safely completed on...

  • CMT Project Manager

    5 days ago


    Lawrenceville, United States Talent Consultant Group Full time

    Talent Consultant Group is partnered with an employee-owned consulting firm that is looking to add a CMT Project Manager to their growing team in Lawrenceville, Georgia. The CMT Project Manager will be responsible for managing all aspects of a facilities, materials, environmental, or geotechnical engineering project to ensure that it is safely completed on...


  • Lawrenceville, United States Motion Recruitment Full time

    Our client is one of the fastest-growing counties in America for several decades. They are looking for a SAP Payroll Functional Consultant to join their team full-time for a long-term contract opportunity in Lawrenceville, GA.  Contract Duration: 12 Months Required Skills & Experience SAP ECC 6.0 Payroll and Time configuration and functional support...

  • Client Partner

    2 weeks ago


    Lawrenceville, United States HB NEXT Full time

    Job DescriptionJob DescriptionJob Position: Client PartnerLocation: Lawrenceville, GAThe Client Partner serves as the primary owner of thoughtfully assigned accounts, with full accountability for all required deliverables contained within each Compliance Partner Program (CPP) agreement. The Client Partner must understand, document and communicate their...

  • Security Analyst

    2 weeks ago


    Lawrenceville, United States CERES Group Full time

    The Security Analyst will be responsible for providing a combination of Operational (30%) and Project (70%) support. The consultant must have great business acumen, strong communication skills and the ability to work in a fast paced environment. Required Skills & Experience: 5+ years of experience functioning as a Security Analyst Palo Alto firewalls...


  • Lawrenceville, United States THE UPS STORE Full time

    Job DescriptionJob DescriptionYour Responsibilities will include: Prospecting through cold calling and qualifying to develop new B2B accountsFollowing up on in-store leadsHandling customer service issuesUsing PC software to maintain customer databasesCreating estimates and recording and tracking sales activity Developing and penetrating accounts through...


  • Lawrenceville, United States THE UPS STORE Full time

    Job DescriptionJob DescriptionYour Responsibilities will include: Prospecting through cold calling and qualifying to develop new B2B accountsFollowing up on in-store leadsHandling customer service issuesUsing PC software to maintain customer databasesCreating estimates and recording and tracking sales activity Developing and penetrating accounts through...

  • IT Project Manager

    1 week ago


    Lawrenceville, United States Synergy America, inc Full time

    Job DescriptionJob DescriptionOur client is looking for an IT Project Manager – Tax Systems for a contract role in Lawrenceville, GA.We are looking for an experienced Information Technology Project Manager who will be responsible for actively supporting and/or leading complex system and infrastructure projects or programs related to the implementation of a...

  • ERP Project Manager

    4 days ago


    Lawrenceville, United States Synergy America Full time

    Job Description Job Description Our Client is looking for an IT Project Manager – ERP for a contract role in Lawrenceville, GA. We are looking for an experienced Information Technology Project Manager who will be responsible for actively supporting and/or leading complex system and infrastructure projects or programs related to the implementation of an...

  • ERP Project Manager

    2 weeks ago


    Lawrenceville, United States Synergy America Full time

    Job Description Job Description Our Client is looking for an IT Project Manager – ERP for a contract role in Lawrenceville, GA. We are looking for an experienced Information Technology Project Manager who will be responsible for actively supporting and/or leading complex system and infrastructure projects or programs related to the implementation of an...


  • Lawrenceville, United States LanceSoft Full time

    Functional Area: Middleware Developer (SAP Data Archive Specialist) Functional Summary: Ten (10) or more years of SAP experience. Experience archiving SAP data in ECC SAP systems for large SAP Customers. SAP Data Archiving Specialist (onsite) to develop, support and implement SAP Archiving solutions. Candidate will play a critical role in the implementation...

  • ERP Project Manager

    1 week ago


    Lawrenceville, United States Synergy America, inc Full time

    Job DescriptionJob DescriptionOur Client is looking for an IT Project Manager – ERP for a contract role in Lawrenceville, GA.We are looking for an experienced Information Technology Project Manager who will be responsible for actively supporting and/or leading complex system and infrastructure projects or programs related to the implementation of an Oracle...


  • Lawrenceville, United States LanceSoft Full time

    Functional Area: Middleware Developer (SAP Data Archive Specialist) Functional Summary: Ten (10) or more years of SAP experience. Experience archiving SAP data in ECC SAP systems for large SAP Customers. SAP Data Archiving Specialist (onsite) to develop, support and implement SAP Archiving solutions. Candidate will play a critical role in the implementation...

  • IT Project Manager

    1 day ago


    Lawrenceville, United States LanceSoft Full time

    Position: IT Project Manager - Web Systems Onsite Functional Summary: We are looking for an experienced Information Technology Project Manager who will be responsible for actively supporting and/or leading complex projects or programs related to the implementation of web based systems across the enterprise. This role will not only assist in creating...

  • Project Manager

    6 days ago


    Lawrenceville, United States JW Affinity IT Full time

    Job DescriptionJob DescriptionWe are looking for a Project Manager - ERP to join our team.Position Overview:JW is seeking a highly skilled and motivated Project Manager- ERP. The Project Manager – ERP is responsible for overseeing the implementation of an ERP system in an organization. The experienced Information Technology Project Manager will be...

  • Project Manager

    6 days ago


    Lawrenceville, United States JW Affinity IT Full time

    Job DescriptionJob DescriptionWe are looking for a Project Manager to join our team.Position Overview:We are looking for an experienced Information Technology Project Manager who will be responsible for actively supporting and/or leading complex system and infrastructure projects or programs including the planning, management, and implementation of the...


  • Lawrenceville, United States Hi-Hope Full time

    Description Job Summary: Reporting to the Chief Operating Officer, the Behavior Specialist/Analyst will provide behavior support to individuals within the agency. This will include planning, developing, and monitoring individual-specific positive behavior support programs. The Behavior Specialist/Analyst will consult and collaborate with team members,...

  • Project Manager

    7 days ago


    Lawrenceville, United States InfiCare Technologies Full time

    Job DescriptionJob DescriptionRole:- Project ManagerLocation:- Lawrenceville, GA 30046 On-Site: This position will be required to report on-site.Job Type:- Long Term Contract.JD:Minimum Qualifications: A College degree in a technical subject such as Information Technology or equivalent experience. Preferred Experience: Bachelor's degree in a relevant...