Implementation Consultant

3 weeks ago

Lawrenceville, United States HB NEXT Full time
Job DescriptionJob Description

Job Position: Implementation Consultant

Location: Lawrenceville, GA

As a Implementation Consultant, you will be responsible for cultivating and nurturing strong relationships with our existing customers. Your primary goal is to ensure client satisfaction, drive product adoption, and identify opportunities for upselling or cross-selling additional services to meet their evolving needs. Specific responsibilities include:

Duties and Responsibilities

  1. Client Relationship Management
    • Serve as the main point of contact for assigned clients, building and maintaining strong, long-lasting relationships.
    • Understand the unique needs and goals of each client and develop tailored account strategies to meet their objectives.
  2. Product Adoption, Configuration and Training
    • Collaborate with clients to ensure they are effectively using our SaaS solutions.
    • Provide training and resources to clients to maximize their product utilization.
  3. Account Growth
    • Identify opportunities for upselling or cross-selling additional services, features, or upgrades to existing clients.
    • Develop account growth plans and strategies to achieve revenue targets.
  4. Issue Resolution
    • Address and resolve client concerns, issues, or questions promptly and effectively.
    • Coordinate with internal teams to ensure client needs are met.
  5. Renewal Management
    • Manage the renewal process for subscription-based services, ensuring a high retention rate.
    • Proactively engage with clients to secure contract renewals and minimize churn.
  6. Reporting and Analysis
    • Track and report on client engagement, usage, and satisfaction.
    • Analyze client data to identify trends, opportunities, and areas for improvement.

Qualifications:

  • Proven experience in account management, preferably in the SaaS industry.
  • SaaS configuration and implementation experience.
  • Strong knowledge of SaaS products and services.
  • Exceptional communication and interpersonal skills.
  • Ability to understand and articulate technical concepts to non-technical stakeholders.
  • Strong problem-solving and negotiation skills.
  • Results-orientated and self-motivated.
  • CRM software proficiency (e.g., Salesforce, HubSpot) is a plus

Benefits:

  • Competitive base salary and commission structure
  • Health, dental, and vision insurance.
  • Retirement savings plan with company match.
  • Opportunities for professional development and training.
  • Collaborative and inclusive work environment.

Powered by JazzHR

OG1mATzuGL

  • SAP Payroll Functional Consultant

    1 month ago

    Lawrenceville, United States Motion Recruitment Full time

    Our client is one of the fastest-growing counties in America for several decades. They are looking for a SAP Payroll Functional Consultant to join their team full-time for a long-term contract opportunity in Lawrenceville, GA.  Contract Duration: 12 Months Required Skills & Experience SAP ECC 6.0 Payroll and Time configuration and functional support...

  • SAP Payroll Functional Consultant

    1 day ago

    Lawrenceville, United States Motion Recruitment Partners LLC Full time

    SAP Payroll Functional Consultant Lawrenceville, Georgia Local Only Contract $75/hr - $85/hr Our client is one of the fastest-growing counties in America for several decades. They are looking for a SAP Payroll Functional Consultant to join their team full-time for a long-term contract opportunity in Lawrenceville, GA. Contract Duration: 12 Months Required...

  • SAP Payroll Functional Consultant

    4 weeks ago

    Lawrenceville, Georgia, United States Motion Recruitment Full time

    Our client is one of the fastest-growing counties in America for several decades. They are looking for a SAP Payroll Functional Consultant to join their team full-time for a long-term contract opportunity in Lawrenceville, GA. Contract Duration: 12 Months Required Skills & ExperienceSAP ECC 6.0 Payroll and Time configuration and functional support experience...

  • SAP Payroll Functional Consultant

    4 days ago

    Lawrenceville, United States Motion Recruitment Partners, LLC Full time

    Our client is one of the fastest-growing counties in America for several decades. They are looking for a SAP Payroll Functional Consultant to join their team full-time for a long-term contract opportunity in Lawrenceville, GA. Contract Duration: 12 Months Required Skills & Experience SAP ECC 6.0 Payroll and Time configuration and functional support...

  • Client Partner

    4 weeks ago

    Lawrenceville, United States HB NEXT Full time

    Job DescriptionJob DescriptionJob Position: Client PartnerLocation: Lawrenceville, GAThe Client Partner serves as the primary owner of thoughtfully assigned accounts, with full accountability for all required deliverables contained within each Compliance Partner Program (CPP) agreement. The Client Partner must understand, document and communicate their...

  • Print Sales and Business Development Manager

    4 weeks ago

    Lawrenceville, United States THE UPS STORE Full time

    Job DescriptionJob DescriptionYour Responsibilities will include: Prospecting through cold calling and qualifying to develop new B2B accountsFollowing up on in-store leadsHandling customer service issuesUsing PC software to maintain customer databasesCreating estimates and recording and tracking sales activity Developing and penetrating accounts through...

  • Project Manager

    1 week ago

    Lawrenceville, United States JW Affinity IT Full time

    We are looking for a Project Manager - ERP to join our team. Position Overview JW is seeking a highly skilled and motivated Project Manager- ERP. The Project Manager – ERP is responsible for overseeing the implementation of an ERP system in an organization. The experienced Information Technology Project Manager will be responsible for actively supporting...

  • IT Project Manager

    4 weeks ago

    Lawrenceville, United States Synergy America, inc Full time

    Job DescriptionJob DescriptionOur client is looking for an IT Project Manager – Tax Systems for a contract role in Lawrenceville, GA.We are looking for an experienced Information Technology Project Manager who will be responsible for actively supporting and/or leading complex system and infrastructure projects or programs related to the implementation of a...

  • ERP Project Manager

    4 weeks ago

    Lawrenceville, United States Synergy America, inc Full time

    Job DescriptionJob DescriptionOur Client is looking for an IT Project Manager – ERP for a contract role in Lawrenceville, GA.We are looking for an experienced Information Technology Project Manager who will be responsible for actively supporting and/or leading complex system and infrastructure projects or programs related to the implementation of an Oracle...

  • ERP Project Manager

    4 weeks ago

    Lawrenceville, United States Synergy America, inc Full time

    Job DescriptionJob DescriptionOur Client is looking for an IT Project Manager – ERP for a contract role in Lawrenceville, GA.We are looking for an experienced Information Technology Project Manager who will be responsible for actively supporting and/or leading complex system and infrastructure projects or programs related to the implementation of an Oracle...

  • IT Project Manager

    4 weeks ago

    Lawrenceville, United States Synergy America, inc Full time

    Job DescriptionJob DescriptionOur client is looking for an IT Project Manager – Tax Systems for a contract role in Lawrenceville, GA.We are looking for an experienced Information Technology Project Manager who will be responsible for actively supporting and/or leading complex system and infrastructure projects or programs related to the implementation of a...

  • Direct Market Manager

    7 days ago

    Lawrenceville, United States ThinkTank LLC Full time

    Job DescriptionJob DescriptionOverview: Join a dynamic team with a proven track record of success! With over 135 years of combined management experience, we are dedicated to helping you thrive in the fast-paced world of broadband and telecom. As a Direct Marketing Manager, you will lead a team of Broadband Consultants dedicated to promoting and enrolling...

  • Project Manager

    3 weeks ago

    Lawrenceville, United States JW Affinity IT Full time

    Job DescriptionJob DescriptionWe are looking for a Project Manager - ERP to join our team.Position Overview:JW is seeking a highly skilled and motivated Project Manager- ERP. The Project Manager – ERP is responsible for overseeing the implementation of an ERP system in an organization. The experienced Information Technology Project Manager will be...

  • System Analyst

    13 hours ago

    Lawrenceville, United States Quick Full time

    Position System Analyst Summary The primary focus of this position is to support the department manager on various system activities, related to in-house and vendor developed software to support business operations. Essential Duties ??????? Perform a variety of analytical, technical, and administrative activities in the system development,...

  • Information Security Technical Coordinator

    2 hours ago

    Lawrenceville, United States Motion Recruitment Full time

    Our established client, located in Northeast Metro Atlanta is a forward thinking and dynamic organization dedicated to serving the public sector, is seeking a Senior Technical Coordinator for a long-term contract opportunity. In search of an Information Security Technical Coordinator who will be responsible for providing guidance, consultation, assistance,...

  • System Analyst

    2 days ago

    Lawrenceville, United States QUICK USA, Inc. Full time

    PositionSystem AnalystSummaryThe primary focus of this position is to support the department manager on various system activities, related to in-house and vendor developed software to support business operations.Essential Duties​​​​​​​· Perform a variety of analytical, technical, and administrative activities in the system development,...

  • System Analyst

    3 days ago

    Lawrenceville, United States QUICK USA, Inc. Full time

    PositionSystem AnalystSummaryThe primary focus of this position is to support the department manager on various system activities, related to in-house and vendor developed software to support business operations.Essential Duties​​​​​​​· Perform a variety of analytical, technical, and administrative activities in the system development,...

  • Information Security Analyst

    1 day ago

    Lawrenceville, United States Motion Recruitment Full time

    Our established client, located in Northeast Metro Atlanta is a forward-thinking and dynamic organization dedicated to serving the public sector, seeking a Senior Technical Coordinator for a long-term contract opportunity. In search of an Information Security Technical Coordinator who will be responsible for providing guidance, consultation, assistance, and...

  • Information Security Analyst

    2 days ago

    Lawrenceville, United States Motion Recruitment Full time

    Our established client, located in Northeast Metro Atlanta is a forward-thinking and dynamic organization dedicated to serving the public sector, seeking a Senior Technical Coordinator for a long-term contract opportunity. In search of an Information Security Technical Coordinator who will be responsible for providing guidance, consultation, assistance, and...

  • Information Security Analyst

    2 days ago

    Lawrenceville, United States Motion Recruitment Full time

    Our established client, located in Northeast Metro Atlanta is a forward-thinking and dynamic organization dedicated to serving the public sector, seeking a Senior Technical Coordinator for a long-term contract opportunity. In search of an Information Security Technical Coordinator who will be responsible for providing guidance, consultation, assistance, and...