mission support assistant

Found in: beBee jobs US - 1 week ago

Nogales, Arizona, United States Department Of Homeland Security Full time
Summary

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, U.S. Border Patrol, Tucson Sector, Nogales Station located in Nogales, AZ.



Duties

his position allows you to use your knowledge and experience to provide clerical support and assistance in applying technical procedures, methods and techniques in support of the missions and functions of the Agency. Apply for this exciting opportunity help strengthen the Department's ability to protect the homeland. This position starts at a salary of $44, GS-06, Step 1) to $64, GS-07, Step 10) with promotion potential to $64, GS-7 Step 10).

GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position.Please visit this link to view special pay rate charts.

The Mission Support Assistant performs office support tasks including greeting visitors, processing mail, answering phones and directing calls to appropriate staff. Additionally, assisting in developing new methods for automating administrative reports, providing broad assistance to other mission support personnel. Duties and responsibilities include:

  • Assisting higher graded staff and managers in providing direct advice and guidance to sector employees and managers on various policy and procedural aspects of personnel, payroll, budget, travel, worker's compensation, logistic and administrative programs; monitoring, receiving, prioritizing and routing service requests;
  • Analyzing, evaluating and improving the efficiency of internal administrative processes, workflow, and reporting/tracking systems; Assisting and coordinating and monitoring the organizations property management and space utilization program; Participating in the annual physical inventory of nonexpendable property and equipment, reconciling discrepancies and maintaining documentation, reports and files; utilizing automated systems to search various government and open market sources for information on purchases and services;
  • Developing, evaluating and advising on the methods related to administrative or records management systems; participating in preparing workload and productivity reports, evaluating areas for process improvement, and determining root causes for problems and processing errors by gathering and compiling data; entering data into database programs evaluating it for patterns or trends, and generating various management reports; performing other office tasks in combination with clerical work performed as part of general office support;
  • Interacting with employees at all levels; working with on-site and inter-office personnel employees on basic personnel staffing assistance, reports and a variety of entry-level actions utilizing the appropriate automated systems; reviewing training requests, confirming funding approval and proper distribution are included.

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