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Fitness Studio Manager
4 weeks ago
Benefits:
401(k)
Competitive salary
Dental insurance
Employee discounts
Free uniforms
Health insurance
Paid time off
Profit sharing
Relocation bonus
Training & development
Join Our Team as a Kickboxing Fitness Studio Manager
Do you want to help people grow stronger every day? Join our high-energy team that empowers members to live better lives through kickboxing-fitness, accountability, and community.
Primary Duties
Handling employee-related tasks such recruiting, hiring, onboarding, training, supervising, scheduling, tracking attendance, and delegating tasks appropriately
Acting as a mentor to team members, providing feedback and reprimanding, when necessary
Understanding and achieving financial performance goals of the studio
Setting up and leading potential members through the Introductory Workout and membership sales process
Following up with potential members to make as many membership sales as possible
Maintaining an excellent level of customer service, making sure all members and prospects are satisfied with their experience and all problems are resolved promptly, professionally, and in a courteous manner
Organizing and participating in marketing events to generate awareness and leads for the studio
Posting to social media and responding to comments, messages, and reviews on approved platforms
Implementing retention strategies to keep members engaged
Performing administrative duties such as handling telephone inquiries, responding to messages, and ensuring members are properly checking into the studio
Ensuring the studio is a clean, organized, inviting space, and that all equipment and technology systems are in excellent working condition
Understanding, performing, and overseeing all Trainer job duties
Greeting and providing personal attention to all members
Delivering the pre-defined Daily Workout to members, as written by 9Round Corporate Office
Proficiently explaining and demonstrating the exercises for each part of the Daily Workout, which include kickboxing, weighted, and functional exercises
Motivating and encouraging members to reach their fitness goals
Understanding our PULSE heart rate technology
Cleaning and tidying the facility, including the workout space, administrative and lobby area, and bathroom/changing rooms
Completing other duties as requested
Education and Experience
The following skills and qualifications are required.
Customer service or sales experience
Prior work history in the fitness industry
Experience leading a team
The following skills and qualifications are preferred, but not mandatory.
Bachelor's degree in sport-related, marketing, or business field
AED/CPR certified
Personal Training Certification
Group Fitness Certification
Martial Arts, boxing, or kickboxing experience
Key Success Factors
Love for health and fitness
Passion for helping people work toward their goals
Commitment to continuous improvement
Excellent communication skills
Enthusiastic, outgoing, warm manner
Professional, well-groomed presentation
Ability to multi-task
Thrive in a team environment
Dedication to helping employees grow and succeed
Diversity, Equity, and Inclusion
9Round is an equal opportunity employer committed to creating a diverse workforce. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, service member status, amnesty or status as a covered veteran, or any other protected classification under applicable federal, state, and local laws.
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