Senior Developer Relations

Found in: beBee jobs US - 2 weeks ago


San Francisco, California, United States Rootly Full time
About Rootly

Rootly is on a mission to help companies maintain reliability in a delightful and frictionless way. We do this by building the best-in-class incident management platform to help organizations quickly resolve critical incidents. We are not simply transforming an industry, we are carving an entirely new +$B segment ourselves and need incredible talent to achieve this ambitious goal.

Investors — don't just take our word for it, Rootly is backed by some of the top investors in the world that believe the same thing. Y Combinator, XYZ Ventures, 8VC, Bart Mediratta (CTO Dropbox), Jason Warner (CTO GitHub), Max Mullen, Brandon Leonardo (Co-Founder at Instacart), John Lilly (Greylock Partner), and more

Customers — some of the fastest growing companies around the world such as Canva, Grammarly, Faire, Bolt, Linktree, Poshmark, and more trust Rootly to shape their incident management process.
About the Role

Our goal is to be involved in every incident management tooling evaluation whether they are looking or we spark their curiosity. You'll play a critical role here.

Primary Goals — Brand and Community

North star metric — number of qualified developers that book demos (measured by "how did you hear about us" and trials)
Develop regularly scheduled of engaging content per week (e.g. blog, videos, podcast, webinar, interview, newsletter, guides, case studies, etc.), ideally diverse and unique (today we post fairly non-engaging vanilla blogs), you'll own a metrics driven approach here and balance between volume and quality
Position Rootly as a thought leader in the SRE/DevOps community both virtual (e.g. Slack communities) and in-person (e.g. meetups). We want to lead not just participate and be everywhere incident management is mentioned
Develop partnerships and collaborations with adjacent tooling, companies, DevRel, and influencers (e.g. PagerDuty, Gremlin, ServiceNow, Slack etc.)
Submit incident management/reliability related CFP at key conferences both virtual and in-person (e.g. SREcon) and identify key ones we should be at
Own all social across Twitter, Reddit, LinkedIn, and grow our following. Reposting across all communities e.g. SREWeekly, Monitoring Weekly, etc.

Secondary Goals — Customer

Onboarding videos, integration guides, and Rootly documentation
Build customer case studies and other ways that spotlight how Rootly helps them
Engaging with inflight trial customers to ensure successful onboarding (e.g. Jira integration setup), game days, putting together workshops when necessary, and fielding technical questions

Benefits
Medical, dental, and vision benefits
Unlimited vacation policy with a minimum requirement of three weeks off per-year
M1 MacBook Pro of choice
Paid family leave - whatever you need, they come first
Ground floor opportunity to be an early member of a fast growing venture-backed startup

Rootly focuses on SaaS, Enterprise Software, and Developer Tools. Their company has offices in San Francisco and Toronto. They have a small team that's between 1-10 employees.
You can view their website at or find them on Twitter, Facebook, and LinkedIn.
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