Refund And Cash Application Specialist

3 weeks ago


Linthicum Heights, Maryland, United States University of Maryland Medical System Full time
Job Description

Under general supervision, applies insurance and self-pay payment refunds on patient's hospital accounts for the University of Maryland Medical Systems Central Business Office. Contacts insurance carriers for information and/or clarification regarding financial reimbursement or rejections.

Key Responsibilities

  • Identifies accounts with a credit balance that may be eligible for refunds. Researches all documentation relating to the account balance such as notes, remittances, etc.
  • Analyzes all documentation provided to verify all payments and adjustments are posted to the account accurately. Processes refunds to patient accounts, maintaining appropriate knowledge and understanding of the payers.
  • Reviews multiple hospital systems for outstanding self-pay balances. Transfers credit to outstanding accounts, corrects any incorrect payment/adjustment postings.
  • Prepares refund request with all required documentation to be submitted Refund Specialist Team Lead and/or Manager for approval. Approved request are posted and reports are prepared for accounting requesting refund checks.
  • Reviews checks received from accounting for accuracy. Verifies checks are aligned with required documentation; ensures each account is notated with check number and amount and mailed to appropriate insurance companies.

Company Description
Qualifications

Education and Experience

  • High School Diploma or equivalent (GED) is required.
  • One year cash posting or related experience
  • Two years' refund or accounts receivable experience
  • Knowledge of payment reimbursement rules and contractual requirements from various payers

Additional Information

All your information will be kept confidential according to EEO guidelines.


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