Import Operations Manager

Found in: beBee jobs US - 2 weeks ago


Saddle Brook, New Jersey, United States FreightTAS Full time


Job Description:

Import Operations Manager

The Import Manager leader will manage import-related functions, including ocean, air & customs brokerage activities. Will help to establish standard operating procedures and ensure conformance to operational metrics to continuously improve process flows. Support Back office operations teams.



Background Required:
  • International freight forwarding industry experience (10 years)

  • Extensive knowledge of air & ocean imports

  • Strong understanding of customs brokerage processes

  • Help support Back Office 40 staff

  • Staff management & training skills

  • Knowledge of overall US markets (rail, ports & domestic transportation carriers)

  • Experience working across global network of offices and agents

  • Established standard operating procedures & metrics

  • Computer literate: Microsoft Excel, Access, Word, PowerPoint, & Outlook

  • Location: NJ

Background Preferred (but not required):

10 Years International Import FF

English

Client payments / Cash in advance / COD / POD / Problem resolution

Other essential abilities and skills:
  • Excellent communication skills (verbal & written)

  • Excellent customer service skills

  • Client interface to assist in closing and implementing new business

  • Continuous improvement mindset-problem solver

  • Detail oriented

  • Claim mgmt.

  • Carrier relations

  • Speed of invoicing analysis

  • CHB release monitoring

Compensation structure:
  • From: $ 85,000 US

  • Bonus: Discretionary

  • Allowances: Laptop, cell phone, Healthcare stipend


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