Import Operations Manager
Found in: beBee jobs US - 2 weeks ago
Job Description:
Import Operations Manager
The Import Manager leader will manage import-related functions, including ocean, air & customs brokerage activities. Will help to establish standard operating procedures and ensure conformance to operational metrics to continuously improve process flows. Support Back office operations teams.
Background Required:
- International freight forwarding industry experience (10 years)
- Extensive knowledge of air & ocean imports
- Strong understanding of customs brokerage processes
- Help support Back Office 40 staff
- Staff management & training skills
- Knowledge of overall US markets (rail, ports & domestic transportation carriers)
- Experience working across global network of offices and agents
- Established standard operating procedures & metrics
- Computer literate: Microsoft Excel, Access, Word, PowerPoint, & Outlook
- Location: NJ
10 Years International Import FF
English
Client payments / Cash in advance / COD / POD / Problem resolution
Other essential abilities and skills:
- Excellent communication skills (verbal & written)
- Excellent customer service skills
- Client interface to assist in closing and implementing new business
- Continuous improvement mindset-problem solver
- Detail oriented
- Claim mgmt.
- Carrier relations
- Speed of invoicing analysis
- CHB release monitoring
- From: $ 85,000 US
- Bonus: Discretionary
- Allowances: Laptop, cell phone, Healthcare stipend
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