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Mail Planning and Tracking Analyst I

4 months ago

Chanhassen, Minnesota, United States IWCO Full time

At IWCO, we spend our days in the relentless pursuit of better ideas, better creativity and better performance across all direct response marketing channels. It's about being impactful, disciplined and measurable, while enjoying the process, being a part of a supportive team and having some fun along the way.

IWCO cares and plays an active role in our communities. We also work closely with industry partners, like the U.S. Postal Service, paper suppliers, technology innovators and execution partners to drive added value for our clients, push creativity, decrease costs and to drive better performance.

If you're thinking of a new career, every day at IWCO we're about doing the same thing for our employees as we do for our clients: Making Better HappenSM. We care about results. And we care about each other. We all strive to be better today than we were yesterday. We offer a competitive compensation and benefits package and on-site wellness programs - not to mention the opportunity to work with the most talented people in marketing who'll challenge you and help you become better every day.

Overall Summary:

The Mail Planning and Logistics Analyst I organizes, reports, monitors and troubleshoots USPS data on IWCO mailings across the enterprise. They ensure that client and USPS requirements for accuracy, rates claimed, and delivery expected are met.

Primary Duties/Responsibilities:

  • Maintain open and timely communications between the sites to support client mailing, postage, and delivery tracking needs.
  • Provide volume and timing requirements to production scheduling & warehouse to ensure that customer delivery requirements are achieved.
  • Reconcile weekly freight billing cycle with Corporate Transportation Provider.
  • Plan client specific mail plans and consult with sales support to provide options to achieve our clients' goals.
  • Provide postal analysis, freight estimates, what-if scenarios, transit time information, freight cost research, and all things postal and logistics to sales and client services team.
  • Support destination management process to keep jobs moving through CD process.
  • Support in-check and shipping movement for outsource providers.
  • Coordinate with corporate transportation provider to minimize the need for expedited transportation.
  • Provide custom client reporting needs.
  • Monitor accuracy of pallet date management changes to make sure default dates do not override (ie: reprocessed presort).
  • Master the reporting capabilities of all available internal and external delivery performance tracking tools (i.e. PostalOne, GrayHair SelectTrak, MAIB Logistics tracking, King VIP, ALG, etc.)
  • Support Business and Client Services teams by assisting with open issues related to planning and reporting for all mailings as needed.
  • Participate as directed on Sales support for clients that may consist of conducting facility tours, client presentations, conference calls, webinars, etc.
  • Perform other (or other related) duties as applicable or assigned.

Required Skills/Abilities/Competencies:

  • Excellent interpersonal, communication, and negotiation skills.
  • Strong organizational and prioritizing skills; ability to balance changing client and company needs.
  • Microsoft Office Suite proficiency, especially Excel.

Education and Experience:

  • High school diploma, GED, or equivalent. Associate or bachelor's degree a plus.
  • Postal Services experience in the direct mail, lettershop, print, and/or fulfillment industry; technical disciplines a plus.
  • Truckload or LTL Transportation experience is also a plus.

Physical Requirements:

  • Ability to work 8 hours consecutively.
  • Prolonged periods of sitting at a desk and working on a computer.
  • Ability to travel as needed.
  • Ability to pass a pre-hire background check and drug screen.

IWCO is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any protected status as defined by law. IWCO is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact our HR Department.

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IWCO Direct is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any protected status as defined by law. IWCO Direct is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact our HR Department.