Customer Service Agent

5 days ago


Atlanta, Georgia, United States Wipro Full time

Customer Service Agent

CAROUSEL_PARAGRAPH

Atlanta, Georgia

DOP

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Job Description

Work schedule during training and OJT(On the job training) is 8:
00AM-4:
30PM. Should be available to work shifts between 7:
00AM-5:
000PM after OJT. Must be local to the Atlanta area.

What we are seeking:
Must have internet, past employment that includes data entry work with high level of accuracy, able to type 35 WPM, professional demeanor, longevity on last 2 jobs, experience using dual monitors & multiple systems simultaneously and ability to picky pc equipment from the office building. Must be able to work 3 months with no extended absences. Adherence to the work schedule during training and OJT is mandatory.

Ability to speak, read and write English clearly, professionally and fluently. Must have a quiet workspace with minimal interruptions while working from home

Must have worked at least one year in a position where great attention to detail was necessary.

Ability to utilize active listening and problem-solving skills.

Must be able to work 3 -months with no extended absences. Must not miss any days from 8-week training and OJT.

Must have demonstrated and excellent interpersonal skills.

Must have ability to problem solve technical issues.

Meet established Productivity, Schedule Adherence and Quality Standards.

Intermediate proficiency with Windows PC Applications which includes the ability to learn new and complex computer system applications.

Needs experience using multiple systems simultaneously and dual monitors.

Must have ability to work overtime during evenings or weekends as required.

Estimated Salary: $20 to $28 per hour based on qualifications.


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