People and Culture Officer, Systems and Projects

4 weeks ago

New York, New York, United States Open Society Foundations Full time

People and Culture Officer, Systems and Projects. New York. Posting Date: 05/09/2024. Deadline: 05/31/2024

Team Name

People and Culture, Operations and Systems

Role Purpose

The P&C Systems team is part of the P&C Operations and Systems team, which is responsible for managing, optimizing, and enhancing the P&C systems ecosystem. Further, the team collaborates cross-functionally within P&C and the organizations to identify and resolve stakeholder needs through an optimized solution.

The P&C Systems and Projects Head, reporting to the Division Director, P&C Systems will work on optimizing and enhancing the P&C system ecosystem. Identifying opportunities to improve stakeholder experience, the incumbent will lead those implementations, as required.

Key Responsibilities

Developing a roadmap and introducing new technologies for the P&C department, e.g., AI, automation, etc., in collaboration with the Division Director

Accountable for ensuring that the data in the P&C ecosystem complies with OSF requirements for specific countries, e.g., GDPR

Responsible for managing partnerships with external vendors, providing system support, and ensuring that the agreed SLAs are met

Collaborate with the Division Director and manage vendor contracts and agreements, ensuring they are relevant and updated regularly to ensure compliance

Responsible for collaborating with P&C teams to articulate requirements and conducting feasibility analysis before moving to development

Accountable for troubleshooting Workday issues and integrations with other systems per agreed SLAs

Responsible for driving the change management and communications as appropriate in case of new P&C program or policy implementation impacting the P&C technology and systems

Responsible for managing the SOPs developed for business processes in collaboration with the Portfolio manager

Accountable for regularly analyzing Workday data integrity in collaboration with the Associate Director Workforce planning, identifying potential gaps or issues, and initiating corrective action

Key metrics

Service provider performance

Employee Satisfaction score

System uptime

Key internal relationships

Advisory Partners

Operation Directors – location based

Compensation and Benefits Team

Talent Management Team

Employee Support Center

Information and Technology team

Legal and Governance

Key external relationships

AMS providers

External consultants

Qualifications

Essential: University degree or equivalent experience

Desirable: Professional qualification in Human Resources.

Experience

Essential:

At least 5 years' experience successfully working on Workday implementation

Experience building and managing an effective Workday ecosystem with a compatible plugin to enhance its effectiveness

Effectively work independently, with efficiency in a fast-paced environment, troubleshoot and follow initiatives through to completion, with strict deadlines and without loss of attention to detail

Desirable:

Having multiple Workday certifications

Certified implementer of any other SaaS modules

Functional Competencies:

Strong working knowledge of multiple P&C systems, specifically Workday core HCM, Recruitment and Talent modules

Strong analytical capabilities and knowledge of the use of metrics., with advanced Excel skills

Have excellent attention to detail

Ability to work and manage external vendor

Personal Competencies:

Demonstrates commitment to OSF's core values of humility, commitment, collaboration, respect, inclusivity, and integrity

Strong written, verbal, organizational, analytical, and interpersonal skills; exercise good listening and communication skills with sensitivity to cultural communication differences

Effectively work as a team member, with an important level of initiative, self-motivation, and ability to meet goals

Pleasant, diplomatic manner and disposition in interacting with colleagues and the public, showing discretion and ability to handle confidential issues

Commitment to continuous learning and growth in the areas of diversity, equity, inclusion, antiracism, and social justice

Commitment to listening and working with humility; ways of working that are respectful to all people and that support space and voice for all diverse perspectives in our workplace

Languages:

An excellent knowledge of English

Knowledge of other languages would be an asset

The salary range for this role in the U.S. is 86, ,800.00 USD. The final offer is influenced by a wide array of factors including but not limited to skill set and level of experience.

Competitive rates of pay apply.

Open Society Foundations is committed to advancing diversity, equity and inclusion, and to building a diverse staff that reflects the movements, issues and communities that our mission serves. Candidates from all underrepresented backgrounds, identities and communities are encouraged to apply.

We are committed to providing reasonable accommodations to applicants and colleagues with disabilities.

JR

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