Field Applications Specialist

1 month ago

Miami, Florida, United States Roche Full time
Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

Field Applications Specialist - East Florida - Clinical Chemistry Diagnostics

This position is a 36 month fixed-term full time position. You will receive healthcare benefits, PTO, 401k, holidays and sick time.

A healthier future. It's what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That's what makes us Roche.

This is an exciting time to join the Roche Support Network team. If you are passionate about problem solving and impacting lives, then this is the position for you As a research-focused healthcare company, Roche discovers, develops, and provides innovative diagnostics and therapeutic products and services that deliver significant benefits to patients and healthcare professionals - from early detection and prevention of diseases to diagnostics, treatment, and treatment monitoring.

The Opportunity:

As a Field Applications Specialist - East Florida, you'll play a pivotal role in providing top-notch support and expertise for Roche's clinical chemistry product lines. Based in the Miami and Fort Lauderdale area, you'll have the chance to travel throughout the Orlando, Miami and Jacksonville regions, showcasing your skills and clinical expertise to our laboratory customers. This position entails approximately up to 50% travel, including overnight travel, depending on business need. This opportunity requires the Field Applications Specialist to reside in the Miami - Fort Lauderdale area.
  • You act as an advisor on customer issues, driving efficiencies and optimization for both the customer and Roche through independent analysis and problem-solving.
  • You're responsible for increasing sales revenue by implementing new system consumables for clients, such as reagents, primary antibodies, bio-markers, and software.
  • With advanced and specialized knowledge in a particular area, system, or equipment related to technologically advanced instruments and scientific applications, you require specific training and certification.
  • You utilize independent judgment and discretion in analyzing customer needs and solving problems that arise during and after the implementation process.
  • You may adapt procedures, processes, tools, equipment, and techniques to meet the complex requirements of the position.
  • Independently, you analyze and resolve most customer questions and problems, referring only the most complex issues to higher levels.
  • You take on project management responsibilities and conduct business process reviews.
  • Serving as a subject matter expert, you engage with customers to provide specialized insights.
  • You perform these job duties remotely and independently.
  • You actively participate in marketing or product development initiatives.
  • You're responsible for maintaining and continuously improving the quality system, achieving quality objectives through your daily actions.

This is a field based role - the territory is East Florida - Orlando-Miami-Jacksonville and surrounding areas.

Who You Are:
  • Bachelor's degree in Biology, Chemistry, Cell Biology or Biochemistry, or Bachelor's degree in Medical Technology, and/or relevant experience
  • 3 years of previous experience in a clinical laboratory or IT in a clinical lab environment

Preferred Qualifications:
  • Residency in the Miami/Fort Lauderdale area.
  • Willingness to travel up to 50%, including overnight stays, as required.
  • Ability to quickly grasp Roche solutions and stay updated on industry trends.
  • Strong communication skills and project management experience.
  • Proven ability to provide expert guidance, mentorship, and leadership to junior staff.
  • Self-motivated individual capable of working independently in a field-based role.

Relocation benefits are not available for this job posting.

The expected salary range for this position based on the primary location of Florida is $63, ,400.00 Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. This position also qualifies for the benefits detailed at the link provided below.

Benefits

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we've become one of the world's leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

As a global leader in healthcare, Roche Diagnostics offers a broad portfolio of products, tools and services that help in the prevention, diagnosis and management of diseases like HPV, HIV, hepatitis and diabetes as well as other medical conditions, such as fertility and blood coagulation. These products and services are used by researchers, physicians, patients, hospitals and laboratories worldwide to help improve people's lives.

Roche is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.

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