Customer Service Representative

3 weeks ago

Harrisburg, Pennsylvania, United States CRH Full time

Job ID: 496632

Pennsy Supply is a CRH company. CRH is the leading vertically integrated supplier of asphalt, aggregates, cement, ready-mix concrete, and paving and construction services in North America. Our 24,100 employees at 1,300 operating locations provide our customers with top-quality, innovative products and services.

Position Overview

The Customer Service Representative is responsible for negotiating mostly asphalt and stone orders with various customers but will be diverse in all lines of businesses, by answering the phones within a timely manner and having a strong desire to deliver high levels of customer service. Work will be performed per the supervisor's instruction, free from direct supervision, except for more complicated jobs.

Essential Duties and Responsibilities

  • Responsible for own personal safety at all times as well as, maintain the highest standard of safety and quality in all aspects of the job.
  • Properly follow all company policies and procedures for a safe working environment, report any problems to the supervisor, dispatch, transportation manager, safety director or Human Resources.
  • Coordinate directly with customers and maintain a productive and professional relationship.
  • Act as customers' first telephone point of contact for assisting customers with product questions, ordering, order tracking, complaints, and problems.
  • Competency with computer and keyboarding skills.
  • Enter complete and accurate customer orders into delivery system.
  • Coordinate delivery schedule with dispatchers.
  • Look up all directions of address on streets and trips.
  • Follow up calls and providing leads to sales (all lob's).
  • Proactively seek customer's feedback to identify areas of improvement in all operations.
  • Monitor scheduling calendars at all times.
  • Answer phones in a pleasant tone and in a timely manner avoiding all missed calls.
  • Back up for inside sales & HMA coordinator when needed.
  • Ability to work flexible hours.
  • Ability to work in a fast-paced environment and multitask.
  • Excellent phone skills.
  • Must be detail oriented and thorough in all job responsibilities.
  • Regular and predictable attendance at assigned times is required.
  • Other duties as assigned.

Requirements

  • Competency with computer and keyboarding skills.
  • Ability to work in a fast-paced environment and multitask.
  • Excellent phone skills
  • Must be detail oriented and thorough in all job responsibilities.
  • Mobility to attend various meetings and events at offsite locations.
  • Hours are extended throughout the year to include nights and weekends when necessary.
  • Travel may be required.

Education and/or Experience

  • High school Diploma or equivalent
  • 2 years of customer service experience preferred, but not required
  • 1-2 years of transportation experience preferred, but not required.

About Pennsy Supply

Pennsy Supply operated in Pennsylvania as a family run business producing asphalt and aggregates as well as providing construction services until joining the CRH family in 1993. With being a part of the CRH family they are now a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form CRH. CRH is the number one asphalt producer, the third-largest aggregates producer, and one of the top 5 ready mixed concrete producers in the Unites States. CRH operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.

What CRH Offers You

  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • A diverse and inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.

If you're up for a rewarding challenge, we invite you to take the first step and apply today Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest

Pennsy Supply, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability--If you want to know more, please click on this link.


  • Field Service Representative

    3 weeks ago

    Harrisburg, Pennsylvania, United States Veolia Water Technologies & Solutions Full time

    Company DescriptionPart of Veolia Group, Veolia Water Technologies & Solutions brings together experienced professionals in pursuit of the same goal: to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy. We're always looking for passionate and creative people to help us in this mission. Job...

  • Sales Representative

    2 weeks ago

    Harrisburg, Pennsylvania, United States Bluegreen Vacations Full time

    What to expect as a Full- Time Sales Representative inside of our location at the Bass Pro Shop in Harrisburg, PA:You will utilize your unique personality and passion to engage and meet face to face with potential customers to generate leads and sell our affordable, family friendly mini vacation getaways. We know that this is an entry level position, which...

  • Sales Representative

    3 weeks ago

    Harrisburg, Pennsylvania, United States Bluegreen Vacations Full time

    What to expect as a Full- Time Sales Representative inside of our location at the Bass Pro Shop in Harrisburg, PA:You will utilize your unique personality and passion to engage and meet face to face with potential customers to generate leads and sell our affordable, family friendly mini vacation getaways. We know that this is an entry level position, which...

  • Store Customer Service Specialist

    2 weeks ago

    Harrisburg, Pennsylvania, United States Sherwin-Williams Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...

  • Regional Sales Representative, AgRev

    3 weeks ago

    Harrisburg, Pennsylvania, United States AGCO Full time

    Regional Sales Representative We have started a revolution in the agricultural equipment industry AGCO has formed AgRevolutionTM, an agricultural equipment dealership to provide industry-leading products and support services to the farming community. Our Sales & Marketing teams exceed customer expectations by developing close partnerships and leveraging...

  • Outside Sales Representative/Fluid Connectors

    2 weeks ago

    Harrisburg, Pennsylvania, United States Colliflower Inc Full time

    Colliflower Inc., a leading Parker Hannifin distributor of fluid connectors is seeking an Outside Sales Representative. The territory for this position is the Harrisburg and Carlisle area. The candidate must live within the territory and transportation is required. Colliflower, Inc has been in business since 1951 and has an excellent reputation for giving...

  • Lead Sales Development Representative

    2 weeks ago

    Harrisburg, Pennsylvania, United States WebFX Full time

    Hi there We're WebFX, a full-service digital marketing agency based in the US. We've been named the Best Place To Work in Pennsylvania 9 times in a row and we'd love to meet you We are a fast-growing company that has doubled in size over the past 5 years, with talented team members now based around the globe (and representing 18+ different countries). While...

  • Lead Sales Development Representative

    2 weeks ago

    Harrisburg, Pennsylvania, United States WebFX Full time

    Hi there We're WebFX, a full-service digital marketing agency based in the US. We've been named the Best Place To Work in Pennsylvania 9 times in a row and we'd love to meet you We are a fast-growing company that has doubled in size over the past 5 years, with talented team members now based around the globe (and representing 18+ different countries). While...

  • Customer Success Manager

    2 weeks ago

    Harrisburg, Pennsylvania, United States Iron Mountain Full time

    At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.We provide expert, sustainable...

  • Customer Success Manager

    3 weeks ago

    Harrisburg, Pennsylvania, United States Iron Mountain Full time

    At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.We provide expert, sustainable...

  • Customer Operations Team Leader

    3 weeks ago

    Harrisburg, Pennsylvania, United States PerkinElmer Full time

    ResponsibilitiesOperational Management Supervise daily work activities while guiding processes and procedures per the customer and PKI requirementsCollaborate with all cross functional teams to assure consistent customer satisfaction, vendor cooperation, and timely completion of integrated work activitiesReview/generate reporting to ensure key deliverables...

  • Case Aide

    2 weeks ago

    Harrisburg, Pennsylvania, United States Church World Service, Inc. Full time

    About CWSImagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.-based offices supporting refugees, asylees or unaccompanied children ... implementing...

  • Service Manager

    2 weeks ago

    Harrisburg, Pennsylvania, United States Goodyear Full time

    Goodyear. More Driven. IMMEDIATELY HIRING – APPLY TODAY We are a service and retreading market leader with over 200 Commercial Tire Centers and Truck Care Centers located across the United States. We have the unique ability to service the largest nationwide commercial fleets while also providing friendly hometown service to regional and local fleets. Our...

  • Service Manager

    3 weeks ago

    Harrisburg, Pennsylvania, United States Goodyear Full time

    Goodyear. More Driven. IMMEDIATELY HIRING – APPLY TODAY We are a service and retreading market leader with over 200 Commercial Tire Centers and Truck Care Centers located across the United States. We have the unique ability to service the largest nationwide commercial fleets while also providing friendly hometown service to regional and local fleets. Our...

  • Team Member

    2 weeks ago

    Harrisburg, Pennsylvania, United States Circle K Full time

    Store : 315 Willow Street, Harrisburg, South Dakota 57032Availability - Shift/Days Flexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative,...

  • Team Member

    3 weeks ago

    Harrisburg, Pennsylvania, United States Circle K Full time

    Store : 315 Willow Street, Harrisburg, South Dakota 57032Availability - Shift/Days Flexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative,...

  • Entry Level Hospital Services Technician

    1 week ago

    Harrisburg, Pennsylvania, United States Stericycle Full time

    $16.15 per hour Great Benefits Early HoursStericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management...

  • Team Manager Shared Services

    2 weeks ago

    Harrisburg, Pennsylvania, United States Apria Full time

    At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 50+ facilities across the US and 18,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do.Our mission is to empower our...

  • Team Manager Shared Services

    3 weeks ago

    Harrisburg, Pennsylvania, United States Apria Full time

    At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 50+ facilities across the US and 18,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do.Our mission is to empower our...

  • Net Developer

    2 months ago

    Harrisburg, Pennsylvania, United States Radiant Systems Full time

    NET Oracle HTML JS CSS Preferred Skills SSRS Cognos ManagerThe selected candidate will be responsible primarily for developing and generating design artifacts through enterprise Architect.Client represents the collection of integrated systems that are core to the Department's client facing service delivery.As a software developer you will participate in all...