Network Operations Center Engineer- USDS

1 week ago


New York, New York, United States TikTok Full time

Network Operations Center Engineer- USDS (Multiple Positions)
New YorkRegularR&DJob ID: A96706
Responsibilities
About TikTok U.S. Data Security
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security ("USDS") is a subsidiary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this
commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the Team
Our team plays a crucial role in ensuring the company's success. We seek people who are willing to learn and put in the effort to solve problems. Our challenges are not your regular day-to-day problems - you'll be part of a team that's developing new solutions to new challenges. It's working fast, at scale, and we're making a difference. We are looking for talents to join us on this exciting journey

Responsibilities
- Work with cross-functional teams to work on network, infrastructure, compute, storage, database, and recommendations systems.
- Responsible for code deployments in production using automation tools and monitoring production services on various platform.
- Troubleshoot and resolve production issues proactively.
- Support and manage services running on containers using Kubernetes.
- Provide application support to various services running in production.
- Diagnose root cause for the production issues, participate in on-call rotation, and be an escalation point for service incidents.
- Automate day to day tasks using shell scripting or python.
Qualifications
Qualifications
Must have a Master's degree in Computer Science, Engineering (any), Information Technology, Telecommunication Networks, or a related field, and 1 year of related work experience; OR a Bachelor's degree in Computer Science, Engineering (any), Information Technology, Telecommunication Networks, or a related field, and 3 years of related work experience.

Of the required experience, must have 1 year of experience in each of the following:
- Supporting production Linux servers and developing tools to automate the day-to-day tasks using Shell Scripting or Python;
- Utilizing networking tools ping, netstat, tcpdump, ifconfig, route, and traceroute to troubleshoot network issues;
- Utilizing basic network protocols TCP/IP, ICMP, and UDP and security protocols IPSEC, SSH, and HTTPS to design the network or application topology;
- Debugging and troubleshooting in network, setting up test environment, and testing the environment and features by providing use cases and resolving network issues; and
- Deploying code in production and supporting production applications, including monitoring the capacity or thresholds and proactively resolving issues.

Employer: TikTok U.S. Data Security Inc.
Type: Full time, 40 hours/week
Location:New York, NY

Salary Range: $ $249995 per year


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