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Oncology Authorization Coordinator 2, Miami Cancer Institute, FT, 10:30A-7P
3 months ago
Baptist Health South Florida is the region's largest not-for-profit healthcare organization with 12 hospitals, more than 27,000 employees, 4,000 physicians, and 200 outpatient centers, urgent care facilities, and physician practices spanning across Miami-Dade, Monroe, Broward, and Palm Beach counties. Baptist Health has internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences. Baptist Health is supported by philanthropy and committed to its faith-based charitable mission of medical excellence.
Our mission, vision, and values make us who we are at Baptist Health and are at the center of everything we do. At Baptist Health, we positively impact the human experience for patients, employees, and physicians. Our success comes from a culture of quality and dedication that is instilled into every member of the Baptist Health family.
This year, and for 24 years, we've been named one of Fortune's 100 Best Companies to Work For, based on employee feedback. We've also been recognized as one of America's Most Innovative Companies and People Magazine included us in 50 Companies That Care. Based on the U.S. News & World Report Best Hospital Rankings, Baptist Health is the most awarded healthcare system in South Florida, with its hospitals and institutes earning 45 high-performing honors.
But really, the reason we're excited to come to work is the people.
Working together, we form personal connections with our colleagues that are stronger than most of us have experienced at other jobs. We develop caring relationships with our patients and their families that go beyond just delivering healthcare. After all, we know what it's like to be in their shoes. Many of us have been patients here and have had family members as patients here. We're committed to delivering quality care in the most compassionate way possible because we feel a personal stake in the outcomes. When it comes to caring for people, we're all in.
Description:The incumbent will be responsible for requesting, following up, obtaining, and validating authorizations/referrals/notifications with appropriate CPT and ICD-10 codes within the applicable timelines for Radiation Oncology and Oncology Infusion. This position requires the incumbent to be in a call center-type environment and responsible for meeting individual quality metrics. Responsible for coordinating patient flow, timely processing, maintaining knowledge, and deploying practices within the department/physician practice/hospital to address patient questions or concerns. Maintaining knowledge of insurance requirements, BHSF pricing, financial assistance options, and overall BHSF Revenue Cycle operations. Practices the Baptist Health philosophy of service excellence in providing professional, compassionate, and friendly service to patients of all ages, families, employees, physicians, and community members.
Qualifications:A High School Diploma is required. Internal staff must have at least three years of experience in validating/obtaining authorizations and have demonstrated the ability to independently perform all functions within the Level 1 job description. Meets/exceeds all Individual Performance Standards for at least the most recent 6 months. Exceeds departmental KPIs and is cross-trained in multiple areas/product lines to substitute all staff positions as needed. For external staff: associate degree preferred with three years experience in validating/obtaining authorizations with insurance payers, or four years experience in lieu of degree. Association of Community Cancer Center, Prior Authorization On-Demand Webinars will be completed within three months of hire, and updated yearly education is required. Complete and pass the Patient Access training course. Ability to work in a fast-paced work environment and perform basic mathematical calculations. Desired: Knowledge of healthcare regulatory guidelines to include, but not limited to, HIPAA, AHCA, and EMTALA. Knowledge of authorization guidelines for Radiation Oncology/Oncology Infusion. Understanding of insurance contracts, medical terminology, authorizations, and pre-certifications. Working knowledge of the Microsoft Office products and EMR applications. Bilingual English, Spanish/Creole.
EOE
