Senior Test Manager

4 weeks ago

Jacksonville, Florida, United States FIS Global Full time

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Finance

Travel Percentage :

15 - 25%

Job Description

What you will be doing

The End-to-End (E2E) Senior Test Manager is responsible for the quality, planning, execution and reporting of E2E testing of various Capital Markets implementations for FIS clients. This will be inclusive on Functional, Performance and Security Testing of the product implementation in the client environment.

E2E Test Managers will need to coordinate with the FIS implementation team, the development organization as necessary as well as the Test Automation teams to devise E2E Test strategy for Clients.

They will also be responsible for participating in Client Go/ No Go decisions. The person will serve as a final alignment step between business stakeholders, the client and FIS implementations teams on quality and scope of the implementations.

  • Ensure proper creation of (manual) E2E test cases based on requirements and use-cases by aligning with contributing Consultants and clients.
  • Coordinating User Acceptance Testing (UAT), Performance Testing and Security Testing.
  • Ensure identification of availability and readiness of business testers for all E2E test cases with Client.
  • Plan, monitor and manage execution of the E2E test cases.
  • Stakeholder Management: Ensure business involvement in test preparation and execution.
  • Coordinate with the Test Automation team to facilitate them with candidate Test Cases and oversee the build out of Automation Portfolio as a value add for clients.
  • Coordinate Defect Management cycles with the implementation team, development and Clients.
  • Provide appropriate reporting to Project Managers.
  • Performing special projects / initiatives upon request and on occasion.
  • Identifying and implementing best practices and suggesting how to improve current practices.
  • Communicating to Business-Line and Product-Line leaders on recommendations and improvement areas.
  • Other related duties assigned as needed.

What you bring

  • Bachelor's degree or equivalent in Finance or Accounting or Engineering.
  • 10+ years' experience within the field of agile project management and/or E2E testing.
  • Deep E2E process understanding. (process view vs. application view; knows what needs to be tested)
  • Basic understanding of financial product testing cycles and processes in complex implementation cycles.
  • Exceptionally good understanding of various Testing phases during implementation pre-Go Live.
  • Experience in JIRA, test automation tool.
  • Typically requires two to four years business analyst or data analyst experience specifically in the finance or software implementation domain.
  • Proficiency in Microsoft Office Suite. (especially sophisticated Excel skills required)
  • Demonstrable experience in implementing solutions that require analysis and research and working on small to large, complex projects.
  • Possesses solid knowledge in a specific business area. Works on one or more projects as a team member or occasionally as a project lead.
  • Works under general supervision with latitude for independent judgment with broad implication to the business. May consult with peers on certain projects.
  • Fluent in English.
  • Strong written and concise communication skills especially with senior management and other leaders.
  • Adaptability, a drive to learn, and strong problem-solving skills.
  • Ability to work well independently and within a team.

Bonus if you have

  • Certification in Agile Project Management and/ or testing
  • Bilingual: Spanish

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here


For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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